The Wild West of Delivery: Future Technology in the Trucking Industry w/ Fred Kimble

WEBVTT 1 00:00:00.040 --> 00:00:02.960 You see, the monk is really changing right now. We have to be 2 00:00:03.000 --> 00:00:08.160 open to those changes and not do like some of the previous competitors have done 3 00:00:08.199 --> 00:00:13.839 in the past. Welcome to the road forward, a podcast for trucking industry 4 00:00:13.919 --> 00:00:18.160 leaders. This is the show for industry that's like you, hard working, 5 00:00:18.160 --> 00:00:23.760 honest leaders who know there's promise around the next bend, an exciting future for 6 00:00:23.839 --> 00:00:27.359 the trucking industry and a chance for your company to thrive. If you see 7 00:00:27.399 --> 00:00:31.160 the opportunity ahead but don't want to travel the tough road alone, join us 8 00:00:31.160 --> 00:00:35.320 as we talk with business leaders finding their way forward and a changing industry. 9 00:00:35.399 --> 00:00:42.119 Let's get into the show. Hey guys, welcome back to the road forward 10 00:00:42.159 --> 00:00:46.840 podcast and I'm your host, Nick Kane. I'm here with Fred Kimball. 11 00:00:46.880 --> 00:00:52.880 He's the founder and CEO of Noah, which is a company that does last 12 00:00:52.880 --> 00:00:59.920 simile delivery out of California. They have several large contractors and do the delivery 13 00:01:00.000 --> 00:01:04.040 between while. Let me talk more about up between the distribution centers in the 14 00:01:04.040 --> 00:01:08.159 homes, the last mile of the logistics fronts here right. How you doing 15 00:01:08.159 --> 00:01:11.120 today? I'm going to find how you going today. NY. Doing well, 16 00:01:11.159 --> 00:01:15.760 doing well, so so, yeah, are you? You currently out 17 00:01:15.760 --> 00:01:19.480 in California? Where you based out of right now? I'm based on a 18 00:01:19.480 --> 00:01:23.400 California so I'm happy to be on here with you and love what I do 19 00:01:23.480 --> 00:01:29.640 and excited by sharing it with you and the general public. Excellent, I 20 00:01:29.680 --> 00:01:34.359 think. You know this is such a rapidly evolving niche of the industry. 21 00:01:34.480 --> 00:01:38.000 Think maybe you'd be good to kind of go into a little bit of what 22 00:01:38.120 --> 00:01:41.359 is last mode delivery? How do we how do we even define that? 23 00:01:41.760 --> 00:01:45.040 What? What do you guys do in terms of logistics and what don't you 24 00:01:45.120 --> 00:01:51.599 do? Yeah, last mile delivery is really a process that deliver from a 25 00:01:51.719 --> 00:01:57.599 warehouse or from the menus that you're doing straight to the in use a home, 26 00:01:57.640 --> 00:02:00.840 mostly my home, sometimes businesses, mostly is to cross my house. 27 00:02:01.159 --> 00:02:07.519 You know, with the rapid need of individuous they want things delivers faster and 28 00:02:07.599 --> 00:02:09.280 faster and faster, and that's what we try to do. It. I 29 00:02:09.439 --> 00:02:17.120 company accommodate customers to get faster delivery. Okay, so you really making sure 30 00:02:17.199 --> 00:02:23.280 that you get kind of a fast that fast order that somebody's put into their 31 00:02:23.360 --> 00:02:28.039 home and help. Fast is fast, sous, really fast is within an 32 00:02:28.039 --> 00:02:30.879 hour or two from the time if you placed the order online to the time 33 00:02:30.960 --> 00:02:37.919 that it reached the doorstepp but generally on a general side, normally take the 34 00:02:38.080 --> 00:02:42.479 next day. It's probably this bandit today. Is that the next day? 35 00:02:42.479 --> 00:02:46.879 But it is rapidly changing. That pre process is changing quickly. Okay, 36 00:02:46.879 --> 00:02:51.080 well, next day delivery. You see a future where you guess will be 37 00:02:51.759 --> 00:02:54.960 next hour, you know next thirty minutes. I mean, what's The I 38 00:02:55.120 --> 00:03:01.520 think that I've seen them with drones and you ads that that with fly directly 39 00:03:01.560 --> 00:03:07.240 to your front door within thirty minutes after you placed order to an hour just 40 00:03:07.319 --> 00:03:12.680 pick up the paggage, fly over and drove it off at your in front 41 00:03:12.680 --> 00:03:15.240 of your home on a lend some lending pad that we have designated. Let 42 00:03:15.319 --> 00:03:19.680 each home mission wide. I'd like to see a lending pad at every door, 43 00:03:19.680 --> 00:03:24.120 the front door, mission wide, and we submit to drowne you a 44 00:03:24.199 --> 00:03:28.680 V and fly over there and bring your patties directly to you quickly. What 45 00:03:28.759 --> 00:03:31.080 about Your Business Friend? Wouldn't that thank you. Or why do you want 46 00:03:31.080 --> 00:03:37.000 to see the drones come in? What about the drivers and delivery? But 47 00:03:37.159 --> 00:03:43.520 the drivers will get repurpose. They would become drone now navigated, so they 48 00:03:43.520 --> 00:03:49.120 will learn a different skill and they will not be driving. Someone will have 49 00:03:49.240 --> 00:03:52.800 to drive. So you never would eliminate one hundred percent of it, but 50 00:03:52.840 --> 00:03:55.960 we were trying to do create better paying job for our drivers. They would 51 00:03:55.960 --> 00:04:01.719 go to, you know, a drone navigation school and become a navigator at 52 00:04:01.719 --> 00:04:10.039 that point to Palette fly drums and UAVs all over the world. THAT'S A 53 00:04:10.080 --> 00:04:13.000 it's a bold vision. Who Do you guys work with? The I know 54 00:04:13.039 --> 00:04:16.000 you guys work for some large contractors. You mentioned Amazon to me in the 55 00:04:16.000 --> 00:04:20.920 past. Is that the only player in this market? Who you're your customers? 56 00:04:20.920 --> 00:04:25.879 Oh, we have quite a few customers that we deal with, you 57 00:04:25.920 --> 00:04:33.279 know, like Amazon, some European companies, some like the Wal mark and 58 00:04:33.639 --> 00:04:39.439 food delivery companies are really becoming really big. But now they want to know 59 00:04:39.600 --> 00:04:45.279 the whole meals for cooking at home. So most people really want to prep 60 00:04:45.399 --> 00:04:48.439 meal or that they only have to put all the Ingredis into a pot, 61 00:04:48.600 --> 00:04:55.920 and he did quickly for a well, and you know it is ready to 62 00:04:55.959 --> 00:05:00.680 go. So that particular market, secular market, is growing real fast and 63 00:05:00.839 --> 00:05:03.160 we all kind of focus in on that. took the market ours to deliver 64 00:05:03.319 --> 00:05:13.480 for these food delivery companies that prepare the meals for univerization at home and also 65 00:05:13.759 --> 00:05:16.800 with in the health story industries, with, you know, people are liar 66 00:05:16.879 --> 00:05:21.519 at home by themselves. You know, usual to be called meals on wheels. 67 00:05:21.600 --> 00:05:28.680 I think you see meals on wings now, right wing of a you 68 00:05:28.759 --> 00:05:33.240 UAV or, you know, roll out on rollery on a helicopter line. 69 00:05:33.519 --> 00:05:40.920 That helicopter bring that took the meal to the home. We are probably autonomous 70 00:05:41.079 --> 00:05:45.279 UAV type. We bring it there. So you see, the market is 71 00:05:45.279 --> 00:05:48.439 really changing right now. We have to be open to those changes and not 72 00:05:48.639 --> 00:05:54.120 do like some previous comparitors have done in the past. Like a fish, 73 00:05:54.160 --> 00:05:58.240 a blockbuster, you know, get thought who buy, you know, a 74 00:05:58.360 --> 00:06:02.240 CD. Okay, so I'll live to that error in my life. And 75 00:06:02.279 --> 00:06:09.439 what happened? Yeah, nextlick that into the CD business and now they took 76 00:06:09.560 --> 00:06:13.560 my requested out of business. And the next flick. Can you continue to 77 00:06:13.759 --> 00:06:15.199 change? You know that they are not. They had to be a change 78 00:06:15.199 --> 00:06:19.879 age in this particular business. They got to look in the future beside would 79 00:06:19.920 --> 00:06:26.079 you? You you want to do based on analytics and make some changes in 80 00:06:26.079 --> 00:06:30.120 your strategic plan to change with the with the rowing market as a as a 81 00:06:30.120 --> 00:06:35.279 business in California. It sounds like you guys are pretty tapped into the technology 82 00:06:35.319 --> 00:06:42.000 scene and what's available. How's that work with Your Business thus far? Obviously 83 00:06:42.480 --> 00:06:45.959 we're talking a little bit about in the future and some of these things are 84 00:06:45.959 --> 00:06:49.199 here now, but the majority of what you do is with drivers and delivery 85 00:06:49.240 --> 00:06:54.959 fans. Have you been able to incorporate technology maybe on that side? Yeah, 86 00:06:55.040 --> 00:06:59.319 I'll continue to seek out. I mean California, so we're in a 87 00:06:59.519 --> 00:07:04.759 technology we're on in California, silicone valleys out there. So I'll continue to 88 00:07:04.800 --> 00:07:11.839 do research on various companies that get his move have moved into this took a 89 00:07:11.920 --> 00:07:15.639 market going out and look at their technology. We had come out and present 90 00:07:15.720 --> 00:07:19.600 to me about what they can do improve our footprint and our strategic plan that 91 00:07:19.680 --> 00:07:25.959 we have and we continue to work together the trying to find new ways to 92 00:07:26.240 --> 00:07:29.000 you know, I'm re reading from Texas. So we have a thing called 93 00:07:29.040 --> 00:07:31.519 secret sauce, and I can give you all my secret sauce, but I 94 00:07:31.560 --> 00:07:35.079 can give you a taste of it right. Do your taste of Texas and 95 00:07:35.240 --> 00:07:39.079 California. But one of the thing that we do, you know, is 96 00:07:39.120 --> 00:07:43.399 that we look at how didn't how to become a safe for company because it's 97 00:07:43.439 --> 00:07:46.519 tied to your insures rate. You know. So more accident you have, 98 00:07:46.959 --> 00:07:50.000 how you insure rate go up. How can you be a safe, safe 99 00:07:50.040 --> 00:07:56.360 for company and to keep employees from getting hurt? You know, how you 100 00:07:56.399 --> 00:08:01.360 provide better training for employees. Real time conseiling from, you know, doing 101 00:08:01.439 --> 00:08:05.439 the driving, a run to stop sign. They need to know they ran 102 00:08:05.519 --> 00:08:11.360 to stop SRY on real time. So next time you come up, you 103 00:08:11.399 --> 00:08:16.079 know and develops a fact will metrics around that to determine with drivers a safe 104 00:08:16.120 --> 00:08:20.560 drivers, with drivers not safe drivers, and provide training for that driver. 105 00:08:20.680 --> 00:08:24.399 If the train doesn't work, get to exit, the driver leave. You 106 00:08:24.439 --> 00:08:28.920 had to terminate and move to someone else that can be a safe driver for 107 00:08:30.000 --> 00:08:31.399 you. Those are the type things that we will work it out. It 108 00:08:31.519 --> 00:08:35.279 makes sense. That makes sense. So you kind of sort of talking about 109 00:08:35.320 --> 00:08:39.960 maybe the move in the industry towards these driver cameras. Now what about this 110 00:08:41.080 --> 00:08:46.639 driver cameras? I think people jury still out on them. Certainly looking ahead 111 00:08:46.759 --> 00:08:50.639 is is something that everybody can agree upon, so they can see whenever there's 112 00:08:50.639 --> 00:08:54.960 an accident. But what about the the driver facing cameras? What you have 113 00:08:54.960 --> 00:08:58.879 an opinion on those, the ones that actually look at what the drivers doing. 114 00:08:58.480 --> 00:09:01.240 I do have opinion. I think this is a great thing. The 115 00:09:01.360 --> 00:09:05.960 drivers are there on our time and part of my job as a CEO to 116 00:09:07.039 --> 00:09:11.960 keep this driver safe, because if the driver is looking at their cell phone, 117 00:09:11.159 --> 00:09:16.600 doing facetime, why driving the vehicle? They need to be coached on 118 00:09:16.679 --> 00:09:20.080 that, not to do that and not to, you know, be getting 119 00:09:20.080 --> 00:09:24.639 distracted by all these distractions that they may have, you know. So we 120 00:09:24.759 --> 00:09:31.159 have to ensure that we're keeping our driver is safe from a corporate standpoint, 121 00:09:31.159 --> 00:09:35.679 and that's one of the things that I think is very critical in its business 122 00:09:35.840 --> 00:09:41.200 is having safe drivers, keeping your equipment, I say, and also accident 123 00:09:41.600 --> 00:09:48.759 pre mention also on because we at some point, you driver will have an 124 00:09:48.799 --> 00:09:52.120 accident and, you know, sometimes want to see what the drivers is doing 125 00:09:52.120 --> 00:09:58.519 when actually occurred. So if the drivers, you know, facetime and so 126 00:09:58.679 --> 00:10:03.639 one who actually did occurred, I mean that's not a good thing for us 127 00:10:03.720 --> 00:10:07.840 as a company. So we it would, it would kelp prevent this driver 128 00:10:07.919 --> 00:10:13.519 for facetime, because we are looking at the driver and to try to make 129 00:10:13.519 --> 00:10:18.279 our drivers keeping safe, keep them safe, keep them change his bad habits 130 00:10:18.360 --> 00:10:22.039 to good habits for a driving if you need to facetime, you need to 131 00:10:22.039 --> 00:10:28.360 pull the truck over somewhere, Dr Truck in the safe spot and do is 132 00:10:28.399 --> 00:10:31.799 facetime and at that point if, if there's really need to do that. 133 00:10:31.960 --> 00:10:35.519 So we want to teach you good habits about doing things like that. Make 134 00:10:35.639 --> 00:10:39.639 better to see use about those type processes. Yeah, that makes a lot 135 00:10:39.639 --> 00:10:45.039 of sense and I imagine also in your business, since you're dealing with multiple 136 00:10:45.080 --> 00:10:50.320 deliveries throughout the day, lots of little drops. Probably you know your your 137 00:10:50.480 --> 00:10:56.039 routing to and from is pretty important that you guys use any any technology on 138 00:10:56.039 --> 00:11:00.960 that side to optimize what the drivers doing. Oh Yeah, yes, we 139 00:11:01.200 --> 00:11:07.279 do. We do some. We have various customers that use various various products 140 00:11:07.320 --> 00:11:13.759 that they delivery. So for a router for one company that we deliver for, 141 00:11:13.840 --> 00:11:16.960 it may not be the same type ratter we need for the next company 142 00:11:18.000 --> 00:11:22.519 that we deliver for. So we have to look at various different applications that 143 00:11:22.559 --> 00:11:28.240 we can uilize for different organization of different customers that we liver for, because 144 00:11:28.440 --> 00:11:33.519 some customers may be doing a day have pickups. That said, I have 145 00:11:33.639 --> 00:11:37.159 one call pickups and I need to call the drivers that I need to go 146 00:11:37.200 --> 00:11:41.120 back to, you know, five stock, where you where you just came 147 00:11:41.200 --> 00:11:43.960 from, and pick ups. I think there's a customer calum in and say 148 00:11:43.960 --> 00:11:48.039 they need to pick up today. Some of my customers do not do any 149 00:11:48.080 --> 00:11:54.240 pickup at all. All we do is just driving deliver our products. So 150 00:11:54.320 --> 00:12:00.480 we have to be flexible with our technology. Sweet to be to make sure 151 00:12:00.600 --> 00:12:07.039 we can deliver a products in a safe, effective way that are customers want. 152 00:12:07.039 --> 00:12:11.639 Wants to deliver those products. So it's probably easy to say that your 153 00:12:11.720 --> 00:12:16.679 bands and delivery vehicles livery trucks. Are you guys are really invested in outfitting 154 00:12:16.759 --> 00:12:22.120 them with tablets and tools that that can allow them to, in real time, 155 00:12:22.120 --> 00:12:26.080 see what they need to be doing, where they need to be delivering 156 00:12:26.120 --> 00:12:28.600 those type things? What happens, for example, if they deliver something and 157 00:12:28.639 --> 00:12:33.799 then the customer says it never showed up? You know we have what we 158 00:12:33.840 --> 00:12:37.480 do? We try to get there wed is that we deliver that. Some 159 00:12:37.519 --> 00:12:43.799 customer would require a signature upon delivery and and in all cases we do take 160 00:12:43.840 --> 00:12:50.639 a photo of our delivery to that particular location. Loan showing the the ball 161 00:12:50.759 --> 00:12:54.440 code on item so we can actually read the ball code on it and an 162 00:12:54.480 --> 00:12:58.799 area where is its visible, as in the right location. You know. 163 00:12:58.960 --> 00:13:03.440 So so we normally take it at the front door or we take it inside 164 00:13:03.440 --> 00:13:09.159 the business in the various location where they access to lead a package. So 165 00:13:09.200 --> 00:13:11.960 we use those technologies and that technology is avail load to the customer. If 166 00:13:13.000 --> 00:13:16.480 they would have said, well, I didn't get the package, so we 167 00:13:16.519 --> 00:13:20.000 can send them that, you know, image of the pags exactly where we 168 00:13:20.080 --> 00:13:24.360 left that package at the door steput they would see that page whether delivered there. 169 00:13:24.399 --> 00:13:28.080 And some fags you may require a signature. So we get that. 170 00:13:28.120 --> 00:13:33.399 We do get the signal you from. We have that particular home. I 171 00:13:33.039 --> 00:13:37.960 tell you, I've been to like an apartment complex, you know, just 172 00:13:39.120 --> 00:13:43.120 with friends or maybe to meet up an associate or something, and some of 173 00:13:43.159 --> 00:13:48.039 these complexes these days are really complicated that you don't know where the buildings are. 174 00:13:48.120 --> 00:13:50.080 You Go ten, eleven, twelve and then it'll be thir thousand five 175 00:13:50.399 --> 00:13:54.039 and thirty six, and said where's twenty two, and then A, B 176 00:13:54.200 --> 00:13:58.639 and c's on the front side and then one, two and fives on the 177 00:13:58.639 --> 00:14:01.159 backside. We you don't know which stores are which. You guys have anything 178 00:14:01.200 --> 00:14:05.559 that streamline that because I imagine there could be a situation where you get a 179 00:14:05.639 --> 00:14:09.159 driver who's just circleing the apartment complex, you know, for thirty, forty 180 00:14:09.159 --> 00:14:13.039 five minutes if they don't know exactly where they need to go. You know, 181 00:14:13.559 --> 00:14:16.440 we're working on some secret cells for that to make. So that is 182 00:14:16.639 --> 00:14:24.240 a problem too that we work on some things that kelp the driver identify inside 183 00:14:24.240 --> 00:14:30.799 the building how to deliver inside the building that given with some technology and some 184 00:14:31.039 --> 00:14:35.279 guidance that will show them, maybe some kind of eyeglass piece like I have 185 00:14:35.399 --> 00:14:41.720 glasses on today, that would show the driver exactly what rapt to stick take 186 00:14:41.840 --> 00:14:45.639 inside the building. In a lot of time, when you go inside the 187 00:14:45.639 --> 00:14:48.799 building you may not have a good internet connections. So we want to make 188 00:14:48.840 --> 00:14:56.919 sure than has enough technology to streamline information straight to the driver inside the building. 189 00:14:58.000 --> 00:15:01.960 So we're working on things like that to would come over the way to 190 00:15:01.120 --> 00:15:05.200 screenline that process so when the any driver welcome to the building, they know 191 00:15:05.320 --> 00:15:09.080 exactly what path to take the first time. They don't have to guess. 192 00:15:09.080 --> 00:15:15.399 And because you're right, the number of inside these buildings are crazy sometime and 193 00:15:16.000 --> 00:15:20.080 it's difficult to find the right building and the right door inside the building. 194 00:15:20.399 --> 00:15:22.919 I feel I'm going to be walking in best by one of these days and 195 00:15:24.039 --> 00:15:28.200 see the Noah spectacles up on the shelf there on the same that's Fred. 196 00:15:28.240 --> 00:15:33.440 Those are Fred's class. Yes, I hope you see that's a coming to 197 00:15:33.960 --> 00:15:37.360 I can get you on my see that. That's a new biddle takes a 198 00:15:37.480 --> 00:15:41.519 taste of California, tastas Texas. What about being in these residential areas? 199 00:15:41.559 --> 00:15:46.919 Do you ever have problems with maybe, you know, drive threats to the 200 00:15:48.000 --> 00:15:54.039 driver, people thinking maybe there's an intruder or you know, hostile kind of 201 00:15:54.080 --> 00:15:58.960 areas? What about this personal safety? Do you ever think about that or 202 00:15:58.159 --> 00:16:03.320 concerned about that as the business from the professional standpoint? Yeah, so, 203 00:16:03.320 --> 00:16:06.720 so, yes, we do think about that safety of the drivers. This 204 00:16:07.759 --> 00:16:11.440 is important, very important to us to make sure it drive is safe at 205 00:16:11.480 --> 00:16:15.240 all the time. So if so one come there threatening trying to rot the 206 00:16:15.360 --> 00:16:19.480 driver, we least we have a camera there that could see is actually what's 207 00:16:19.519 --> 00:16:25.960 going on there. And we have dispatches that monitory type things. So the 208 00:16:26.000 --> 00:16:30.639 yeah, the button on our devices that we can push all we could have 209 00:16:30.720 --> 00:16:34.799 a voice tied device and I need help. It would go straight to our 210 00:16:34.919 --> 00:16:38.399 dispatch here and I did just bad. You can pull up that video in 211 00:16:38.480 --> 00:16:42.559 real time and see what's going on with that the driver. Then we can 212 00:16:42.559 --> 00:16:48.279 dispatch and one get that picker pressing some help, but big really need help. 213 00:16:48.440 --> 00:16:52.279 That's great. Yeah, it sounds like you guys have really leaned into 214 00:16:52.320 --> 00:16:57.200 all the available technology or thinking about even even new ones out there, and 215 00:16:57.240 --> 00:17:00.879 I guess that's just that's that's kind of a function of your place in the 216 00:17:00.879 --> 00:17:06.440 market. This is a rapidly changing environment and you guys have really, you 217 00:17:06.480 --> 00:17:11.400 know, risen to the the change, the challenge. I'm curious what's what's 218 00:17:11.400 --> 00:17:14.759 in the immediate future, I know and we talked about the drones and that's 219 00:17:14.759 --> 00:17:18.599 that's definitely once way. But about the next, you know, the next 220 00:17:18.640 --> 00:17:22.599 couple of years? What sort of changes do you see coming into the the 221 00:17:22.599 --> 00:17:26.920 market place? Is it going to expand with players that their new technologies right 222 00:17:26.960 --> 00:17:30.000 around the corner? What are some of the things you're seeing coming out now? 223 00:17:30.079 --> 00:17:33.759 But I think you're going to see that custom of the demand in fast 224 00:17:33.799 --> 00:17:38.319 and fast and delivery right. So the the one that to hour or, 225 00:17:40.599 --> 00:17:45.160 you know block is necessary to really be able to do everyone in two hours. 226 00:17:45.599 --> 00:17:49.319 You know, Moy seies like San Francisco, New York, New York, 227 00:17:49.519 --> 00:17:53.799 these areas are very difficult delivery in. Could you have a lawyer then 228 00:17:53.839 --> 00:18:00.559 going into narrow streets, high traffic areas? So you'll see that just wanted 229 00:18:00.640 --> 00:18:07.359 to our deliver. You have a portable warehouse with a lower to the end 230 00:18:07.359 --> 00:18:14.880 that would move to a location close to downtown area and you have many tight 231 00:18:15.200 --> 00:18:21.720 vehicles that would pick up from those portable warehouses and deliver to the home, 232 00:18:22.160 --> 00:18:26.680 to the business that's in a congested area. So you'll be doing doing those 233 00:18:26.720 --> 00:18:33.319 type things with, you know, smaller type the mob pass those those type 234 00:18:33.440 --> 00:18:38.599 beerfles to deliver it to within that two or three block radius and they would 235 00:18:38.599 --> 00:18:42.440 come back to the many warehouse, portable warehouse I called it, and pick 236 00:18:42.480 --> 00:18:48.160 up paggages and deliver again from that portable ware wherehos. So wait you saying 237 00:18:48.200 --> 00:18:55.319 like a portable warehouse, like maybe a tractor trailer rolls up into an area 238 00:18:55.319 --> 00:19:00.400 and they've got a load on the back and then we've got mop heads and 239 00:19:00.440 --> 00:19:03.599 bikes doing last small delivery from that location. Yes, yes, that's what 240 00:19:03.759 --> 00:19:07.839 exactly what I'm saying. So and and well, it's where I would be 241 00:19:08.559 --> 00:19:15.240 disbusing center on wheels, I called it, and there to discribit products in 242 00:19:15.279 --> 00:19:18.680 that particular area, because it is the traffic is so bad right now you 243 00:19:18.839 --> 00:19:22.799 just have to have a way to get you on the trip. Traffic. 244 00:19:22.920 --> 00:19:26.680 You know, ore to covid nineteen and last couple of years code nineteen have 245 00:19:27.319 --> 00:19:32.799 load the traffic, amount of traffic, but it's really coming back again. 246 00:19:32.960 --> 00:19:37.599 It's really I would think within the next well monsters be back to normal again. 247 00:19:37.079 --> 00:19:42.440 High traffic congested everywhere. Makes Sense. Yeah, the next question I 248 00:19:42.480 --> 00:19:47.279 have is, what about you and your business? What do you want to 249 00:19:47.319 --> 00:19:51.359 accomplish? Maybe? What do you have your eye on for the road ahead 250 00:19:51.400 --> 00:19:55.319 over the next twelve months? Well, no, this world is more of 251 00:19:55.160 --> 00:20:00.759 a global world, especially in us. It's global globally. So my my 252 00:20:02.160 --> 00:20:07.960 is to expand my company, not just to do business with American companies, 253 00:20:07.400 --> 00:20:15.240 to work globally, go go to other cause of the world and negotiate contracts 254 00:20:15.279 --> 00:20:21.759 with them to bring products to the US and delivered age products for them Mason 255 00:20:21.839 --> 00:20:26.880 wide. So globalization is one of the things that I'm working on right now 256 00:20:27.039 --> 00:20:34.440 to balance my portfolio companies out that we deliver for and to also the next 257 00:20:34.480 --> 00:20:41.400 step is to, you know, become on my own warehouse and distribution centers 258 00:20:41.440 --> 00:20:47.480 that I can work with a global company that's somewhere around the world and they 259 00:20:47.480 --> 00:20:52.720 would they would use my distribution locations to we can distribute from there and do 260 00:20:52.839 --> 00:20:57.759 the last mount delivery. Also hang on of these these stationary, deliberate distribution 261 00:20:57.880 --> 00:21:03.799 centers or these mobile distribution centers, both, you know there said no, 262 00:21:04.000 --> 00:21:08.960 both of them stationary and and mobile, but I'd like to have more mobile 263 00:21:10.000 --> 00:21:14.519 distribution stiners than I did stationary. You know, I really don't want too 264 00:21:14.599 --> 00:21:18.400 much to breaking morte type, whereas it's like to have more of the mobile 265 00:21:18.480 --> 00:21:22.720 type ones that would move to laide area and we distributed from there. It 266 00:21:22.799 --> 00:21:27.079 sounds really fascinating, Fred, like there's a lot of a lot of opportunity. 267 00:21:27.200 --> 00:21:33.200 The kind of wild west out here of delivery would make you it is 268 00:21:33.319 --> 00:21:37.200 maybe the town marshal, or at least the cowboy in the wild west. 269 00:21:37.359 --> 00:21:41.519 What would you say to others too maybe want to get involved in this market? 270 00:21:41.559 --> 00:21:48.839 How with maybe season logistic operators who who want to maybe explore this netch? 271 00:21:48.920 --> 00:21:52.039 How would they get started? I'm just thinking to do your monkey research 272 00:21:52.119 --> 00:21:56.279 for us, before you you started, I think you develop a subtract of 273 00:21:56.319 --> 00:22:00.000 business plan. You know you in Your Business Plan. You need to know. 274 00:22:00.160 --> 00:22:03.599 You know who your competitors are. No what kind of price point you 275 00:22:04.079 --> 00:22:07.960 can you need, how much cash you really need in order to start this, 276 00:22:08.039 --> 00:22:12.160 this particular company, because that's one of the main things that small businesses 277 00:22:12.400 --> 00:22:17.079 go out of business or because they don't have enough cash you operate their business. 278 00:22:17.160 --> 00:22:19.279 So you know and if you really want to get in this business, 279 00:22:19.920 --> 00:22:25.640 pick out a good company that can provide safety in your in your fleet of 280 00:22:26.039 --> 00:22:29.880 vehicles. You know, we work with trucks by and they have been very, 281 00:22:30.079 --> 00:22:34.759 very good in providing safety type technology that we can reduce a accidents and 282 00:22:36.680 --> 00:22:41.680 injuries of workers as we to, because we have technology that hit, that 283 00:22:41.839 --> 00:22:45.079 keep that big drive a safe. We want Tom Safe at all the times 284 00:22:45.160 --> 00:22:52.640 and it hit reduce our have reduced macoq great and our overall insurance break, 285 00:22:52.680 --> 00:22:57.960 which is perfect for business owner well. And one benefit of this this niche 286 00:22:59.000 --> 00:23:06.160 also is aren't your drivers just everyday license? They require cdls for this type 287 00:23:06.240 --> 00:23:10.519 work? No, no, for this type work, there's no cdeo require 288 00:23:10.799 --> 00:23:15.319 for this license for this type work. So we can we have an expensive 289 00:23:15.400 --> 00:23:18.599 training program though. They win. So one apply and we have them. 290 00:23:18.640 --> 00:23:22.960 They go through like a two week learning course, training course in know, 291 00:23:23.200 --> 00:23:26.759 to learn how to drive one of our bands a way that we want to 292 00:23:26.839 --> 00:23:33.480 drive the bed. So they it's about a two week process before we start 293 00:23:33.480 --> 00:23:38.519 the first delivery process at that Fort Makes Sense. So in house training, 294 00:23:38.759 --> 00:23:47.079 safety, technology, routing and logistic technology. You guys are really creating a 295 00:23:47.279 --> 00:23:52.680 workforce here that you can have eyes on, you can really manage, but 296 00:23:52.680 --> 00:23:56.319 but ultimately you guys are also providing jobs as well, like these. These 297 00:23:56.359 --> 00:24:00.359 guys are a pretty well paid. I'm assuming they are. It'll paid above 298 00:24:00.440 --> 00:24:06.720 average pay for the for the area. So you try to pay our drivers 299 00:24:06.759 --> 00:24:10.559 well because we want to try to pick out the best or the best in 300 00:24:10.680 --> 00:24:15.440 human capital is concerned, get the best of the best drivers and training well 301 00:24:15.480 --> 00:24:21.000 and let them do the job and, you know, get feedback from them 302 00:24:21.039 --> 00:24:25.519 of what we need to do to improve the experience for that particular driver and 303 00:24:25.680 --> 00:24:30.200 listen to them well. And get to listen to your drivers and you know 304 00:24:30.279 --> 00:24:34.480 they have some great feedback and we get that back to our technology providers and, 305 00:24:34.519 --> 00:24:38.160 I had to say again, trucks by we get that technology back to 306 00:24:40.000 --> 00:24:42.039 you guys and let you know exactly what we need to change in in the 307 00:24:42.119 --> 00:24:48.319 system. And you know that's it's good feedback from the drivers. We appreciate 308 00:24:48.359 --> 00:24:52.880 the plug pret I don't know the question. Do you guys have to report 309 00:24:52.880 --> 00:25:00.559 any knowledge or any any different I guess what are your reports to the the 310 00:25:00.680 --> 00:25:03.440 government? Do you have dot regulations you guys have to follow? Yeah, 311 00:25:03.440 --> 00:25:07.279 you have to be dot. You regulated. We do have a dealt number. 312 00:25:07.519 --> 00:25:11.160 You got to have an NC a motor carrier number also, and these 313 00:25:11.240 --> 00:25:18.079 numbers are regulated by the Department transferredation and there's various levels within that area. 314 00:25:18.240 --> 00:25:25.920 So if you you know driving dances over tenzero pounds or between Sixzero pounds, 315 00:25:26.079 --> 00:25:30.680 that's different regulations in those categories that you have to pay at into when you 316 00:25:32.279 --> 00:25:37.400 get a dot MC mode, carry your number. So those things are pretty 317 00:25:37.519 --> 00:25:41.519 much explained. Of once you go through the process with dot, they actually 318 00:25:41.680 --> 00:25:45.400 a thousand questions about what are you're doing. So you got to be careful 319 00:25:45.400 --> 00:25:49.720 when you feel that application out to make sure you feel that correctly, and 320 00:25:49.880 --> 00:25:53.319 I would not do it by yourself. I think in the beginning you probably 321 00:25:53.359 --> 00:26:00.400 need to get a specialist that that dot specialist that understand the language so you 322 00:26:00.400 --> 00:26:07.160 can feel out the degot application properly and the mode of carry application properly. 323 00:26:07.559 --> 00:26:11.559 There's me a specially about the auto crossing United States that will help you with 324 00:26:11.640 --> 00:26:17.240 this process for pretty low fee. It's worth it's worth the investment to get 325 00:26:17.319 --> 00:26:23.160 someone that specializing is hip you feel out the degt and MC application. Makes 326 00:26:23.160 --> 00:26:27.319 Sense. Okay, Fred, well, we do appreciate your time. I 327 00:26:27.359 --> 00:26:32.920 think when we spoke before, you mentioned that you wouldn't mind if, if 328 00:26:32.920 --> 00:26:36.920 any interested logistics operators would have to reach out to you if they had any 329 00:26:37.039 --> 00:26:41.640 questions on this exciting, fast growing field, the SNITCH and logistics, the 330 00:26:41.720 --> 00:26:47.759 last moblivery section. You have a contact point that maybe they could email or 331 00:26:47.920 --> 00:26:51.799 reach out if there's somebody who needed a pointer. Yeah, they can reach 332 00:26:51.839 --> 00:26:56.920 out to me or my email the like you and my email addresses health, 333 00:26:57.599 --> 00:27:08.839 himable, yelp, Kim Bel at Noah, you OAH HE ACOM. So, 334 00:27:10.160 --> 00:27:17.240 yeah, K I am bl e at Norah, you OAH, see 335 00:27:17.240 --> 00:27:22.839 Acom. Appreciate that, Fred, and will also include that that email contact 336 00:27:22.880 --> 00:27:26.440 on our website here when we post this episode. But again, this has 337 00:27:26.480 --> 00:27:32.599 been Fred Kimball and Nick Kane on the road forward fred courses with Noah last, 338 00:27:32.599 --> 00:27:36.759 my delivery operator out of California and what sounds like soon toobe all over 339 00:27:36.799 --> 00:27:41.559 the world. Right again, we appreciate your time and all right, thank 340 00:27:41.640 --> 00:27:45.160 you also for sure stick around. Also, do you listeners out there for 341 00:27:45.200 --> 00:27:49.799 our fast five questions? To have access to those that you subscribe to our 342 00:27:49.880 --> 00:27:56.680 email list on our on our website, the road forward podcast, and once 343 00:27:56.720 --> 00:27:59.960 you subscribe you be able to see Fred's answers. Who are fast five? 344 00:28:00.039 --> 00:28:03.759 Those are going to be key industry trends and what he's doing to address those. 345 00:28:04.160 --> 00:28:07.680 We hope that you'll love to subscribe for that additional content. Till next 346 00:28:07.680 --> 00:28:12.119 time. This has been nick. If you manage a truck feet, you 347 00:28:12.160 --> 00:28:17.200 go to bed every night driving that three am phone call, because that call 348 00:28:17.279 --> 00:28:19.319 is never a good one. Either your drivers tell you they have a flat 349 00:28:19.319 --> 00:28:22.240 tire and the shipment's delayed, or they were shut down and take it it 350 00:28:22.319 --> 00:28:26.119 at the way station. If the thought of those middle of the night calls 351 00:28:26.200 --> 00:28:29.759 keeps you up at all hours, truck spy can help. Truck spy gives 352 00:28:29.759 --> 00:28:33.440 man or's total visibility into what's happening on the road. Companies use our hardware 353 00:28:33.480 --> 00:28:37.200 to make sure their fleets are productive and safe, so that managers like you 354 00:28:37.200 --> 00:28:41.960 can see in real time where their trucks are and what they're doing. More 355 00:28:41.000 --> 00:28:45.599 trucks make it on time and without issues or losses, helping you rest easy. 356 00:28:45.720 --> 00:28:51.240 Learn more at trucks by DOT IO. You've been listening to the road 357 00:28:51.279 --> 00:28:55.960 forward, the show for trucking industry that's like you. If you want to 358 00:28:55.960 --> 00:28:59.359 hear from other business owners who've seen trends come and go, all the while 359 00:28:59.440 --> 00:29:03.079 building lasting businesses that keep America running, make sure you're subscribed to catch more 360 00:29:03.079 --> 00:29:07.279 episodes. To easily find the show on your favorite podcast player, go to 361 00:29:07.319 --> 00:29:11.359 the road forward podcastcom. Until next time, keep your eyes on the road 362 00:29:11.400 --> forward.