How Technology Can Enable Drivers & Lead to Better Compensation

WEBVTT 1 00:00:00.120 --> 00:00:06.000 We've seen significant decreases in the number of accidents and the severity of accidents with 2 00:00:06.040 --> 00:00:12.039 all these technologies in place for our drivers. Welcome to the road forward, 3 00:00:12.080 --> 00:00:16.960 a podcast for trucking industry leaders. This is the show for industry that's like 4 00:00:17.000 --> 00:00:20.800 you, hard working, honest leaders who know there's promise around the next bend 5 00:00:22.519 --> 00:00:26.679 and exciting future of the trucking industry and a chance for your company to thrive. 6 00:00:26.719 --> 00:00:29.839 If you see the opportunity ahead but don't want to travel the tough road 7 00:00:29.879 --> 00:00:33.719 alone, join us, as we talked with business leaders finding their way forward 8 00:00:33.759 --> 00:00:38.520 and a changing industry. Let's get into the show. Okay, welcome to 9 00:00:38.560 --> 00:00:43.159 the road forward podcast. I'm your host this time nick. I'm here with 10 00:00:43.640 --> 00:00:50.479 Dominic Cavello. He is the regional transportation manager for a large manufacturing company. 11 00:00:50.679 --> 00:00:54.320 You've definitely heard of them. Dominic, how you doing today? I'm okay. 12 00:00:54.320 --> 00:00:56.920 How are you today? Neck, doing well, doing well, you 13 00:00:56.960 --> 00:01:03.159 know, just just moving down, moving down the road forward. So we 14 00:01:03.159 --> 00:01:07.280 were chatting the other day, and we're talking right now, about technology and 15 00:01:07.519 --> 00:01:15.640 it's place in transportation and logistics. A couple of interesting topics we had and 16 00:01:15.879 --> 00:01:22.560 let's let's continue on those technology today the key to mitigating market changes, and 17 00:01:22.560 --> 00:01:27.400 then also where technology meets people may be the biggest area for operator impact. 18 00:01:27.519 --> 00:01:30.879 You had some opinions on these top picks. You guys are doing some pretty 19 00:01:30.920 --> 00:01:36.680 interesting things with technology where you work and you want to maybe overview those. 20 00:01:37.120 --> 00:01:41.560 What have you guys been doing here recently? Yeah, absolutely so, just 21 00:01:41.640 --> 00:01:46.120 kind up on a high level, over the last few years we've really invested 22 00:01:46.200 --> 00:01:49.040 in the safety technologies that have come out to the truck and industry. Are 23 00:01:49.040 --> 00:01:53.560 Our fleet, which is technically a for higher fleet, predominantly runs our own 24 00:01:53.599 --> 00:01:59.079 deliveries, like many of the private fleets out there in the country, and 25 00:01:59.159 --> 00:02:07.040 we've we've really honed in on lane departure, collision mitigation, adaptive cruise controls 26 00:02:07.079 --> 00:02:09.680 and all of those other features that have kind of come out in the last 27 00:02:09.759 --> 00:02:15.360 half a decade. All of our new builds are fully equipped with all those 28 00:02:15.080 --> 00:02:20.599 features and we've even put some incap cameras as well, like most of the 29 00:02:20.599 --> 00:02:24.800 industry is done at this point. We've seen significant decreases in the number of 30 00:02:24.800 --> 00:02:30.199 accidents and the severity of accidents with all these technologies in place for our drivers. 31 00:02:30.919 --> 00:02:36.080 Yeah, that's fantastic. You know, just cure out of curiosity. 32 00:02:36.120 --> 00:02:43.759 You mentioned several things, daptive cruise control and cameras and those type of things. 33 00:02:43.800 --> 00:02:46.919 What do you think is probably, if you had to prioritize them, 34 00:02:46.919 --> 00:02:50.840 what do you think's been the biggest impact to the least? Maybe that's an 35 00:02:50.919 --> 00:02:53.879 unfair question, but but what are your thoughts on that? If I were 36 00:02:53.919 --> 00:02:58.360 to pick one, if we could only have one, I think I would 37 00:02:58.360 --> 00:03:04.159 actually stay with the cap cameras. So you know, whereas the other items 38 00:03:04.159 --> 00:03:09.360 are more tools for drivers, the INCAP camera is a full system that gives 39 00:03:09.400 --> 00:03:14.800 us the ability to review gameplay footage with a driver, so to speak, 40 00:03:14.840 --> 00:03:19.879 and make sure that they're learning continuously throughout their career. So we're able to 41 00:03:19.919 --> 00:03:24.919 develop behaviors, hone in on exact training measures that we need with specific individuals 42 00:03:24.960 --> 00:03:30.159 that may not be uniform across the board and create a better, more defensive 43 00:03:30.240 --> 00:03:35.919 driving force. So during those conversations or remedial training sessions, we may lean 44 00:03:36.080 --> 00:03:39.400 on our tools, like asking a driver to use his adaptive cruise control, 45 00:03:39.719 --> 00:03:45.120 but those tools are only in place to support the driver. It's up to 46 00:03:45.120 --> 00:03:49.039 the driver ultimately, and the camera gives us that ability to really review that 47 00:03:49.120 --> 00:03:55.360 with them. That's that's interesting. I think I heard particular behavior adapting. 48 00:03:55.360 --> 00:04:00.840 You say training and adapting behaviors with your drivers is kind of the key. 49 00:04:01.120 --> 00:04:05.360 Did did Guini pushback when you when you went to install these things or or 50 00:04:05.439 --> 00:04:09.800 is there any negative opinion of that? And people think that they don't need 51 00:04:09.840 --> 00:04:14.639 to change their behaviors? Absolutely, you know, there's still a lot of 52 00:04:14.680 --> 00:04:18.160 those old school truck drivers out there who grew up with none of this stuff. 53 00:04:18.160 --> 00:04:23.959 You know, heck, even when we rolled out the automatic transmissions, 54 00:04:23.959 --> 00:04:27.759 it was a bit of a hurdle for us to some degree, but the 55 00:04:27.759 --> 00:04:32.240 INCAP cameras were totally different game for those drivers that had never experienced them before. 56 00:04:32.600 --> 00:04:35.160 You know, a lot of these guys, although they may not have 57 00:04:35.240 --> 00:04:40.800 been in an accident their entire career or over millions and millions of miles, 58 00:04:40.839 --> 00:04:45.040 that doesn't mean they can't improve. And that's really where the we kind of, 59 00:04:45.279 --> 00:04:47.199 you know, bumped heads when it first rolled out with some of these 60 00:04:47.199 --> 00:04:51.120 guys saying I've never had an issue, why are we making an issue? 61 00:04:51.199 --> 00:04:56.000 And really, you know, after a year or two in the program and 62 00:04:56.040 --> 00:04:59.959 we can show them that data to support how much better we've gotten as a 63 00:05:00.000 --> 00:05:04.279 company and show them videos that occurred elsewhere in the country, where accidents and 64 00:05:04.319 --> 00:05:10.040 collisions happened that had no fault of our own driver and how that camera actually 65 00:05:10.120 --> 00:05:15.240 exonerated our driver in some of those cases through litigation. These drivers quickly get 66 00:05:15.319 --> 00:05:18.600 on board of the program and I think you know, even if you haven't 67 00:05:18.639 --> 00:05:25.199 had an accident in a decade or a million miles, that doesn't mean that 68 00:05:25.240 --> 00:05:30.120 your behaviors are not as defensive as they can be. So you know a 69 00:05:30.199 --> 00:05:33.000 lot of drivers have learned, but there are still some that are not the 70 00:05:33.040 --> 00:05:36.839 top performers, of course, and we're still working with them every day. 71 00:05:36.879 --> 00:05:42.399 Sure, sure, sure, and that's really where where the rubber meets the 72 00:05:42.480 --> 00:05:46.079 road. On technology people, I guess, working with your work force so 73 00:05:46.079 --> 00:05:50.439 so they understand that benefits as well, like you're saying, instead of just 74 00:05:50.720 --> 00:05:58.439 mandating top down. Absolutely. You know it's tough to manage drivers, especially 75 00:05:58.480 --> 00:06:02.560 in today's world, but I often feel like you just gotta treat them like 76 00:06:02.600 --> 00:06:05.600 you would want to be treated yourself. Let them know the big picture, 77 00:06:05.680 --> 00:06:09.839 show them the end results, show them how it benefits the company, show 78 00:06:09.879 --> 00:06:13.199 them how it protects them. Don't just put something in the cab and say 79 00:06:13.240 --> 00:06:17.759 you got to do it right correct and you mentioned something to me recently about 80 00:06:17.800 --> 00:06:26.959 how you thought that driver in the industry, driver compensation was improving and and 81 00:06:27.120 --> 00:06:30.879 some of the professionalism along with it. What was that you were telling me? 82 00:06:30.879 --> 00:06:33.120 Again, he absolutely on. That's one thing I think has been, 83 00:06:33.120 --> 00:06:36.759 you know, kind of long overdue. You know, if you go back 84 00:06:36.759 --> 00:06:41.639 forty or fifty years, being being a truck driver was a really honest living, 85 00:06:41.680 --> 00:06:45.319 something people sought after. is a skilled trade. It always has been. 86 00:06:45.360 --> 00:06:48.720 It's a professional, you know, position that I couldn't do myself. 87 00:06:48.720 --> 00:06:53.079 So I have a lot of respect for these guys, and everybody really should. 88 00:06:53.079 --> 00:06:55.879 The guys are able to be out there safe every day and let your 89 00:06:55.879 --> 00:07:00.439 family get home safe as you're driving around them. So for the last decade, 90 00:07:00.560 --> 00:07:04.240 two decades plus, that's kind of gone the opposite direction. Driving became 91 00:07:04.360 --> 00:07:10.079 less and less to something that people were seeking as as a new profession due 92 00:07:10.120 --> 00:07:13.639 to a number of factors, compensation being one of those, of course. 93 00:07:13.680 --> 00:07:16.879 And in recent history, as we've seen the driver shortages and that's continued to 94 00:07:16.879 --> 00:07:20.720 get worse, compensation has started to make a come back, for sure, 95 00:07:20.879 --> 00:07:26.720 but don't think that's increased rates across the industry as well. Is that negatively 96 00:07:26.759 --> 00:07:31.279 impacted some some shippers? Absolutely, you know, the number two cost and 97 00:07:31.319 --> 00:07:36.759 operating a truck is that drivers pay. So you know that is one hundred 98 00:07:36.759 --> 00:07:43.879 percent a driving force and rates and that absolutely is impacting the supply chain and 99 00:07:43.920 --> 00:07:46.600 the cost of goods at that the final customer. There's some unique ways, 100 00:07:46.600 --> 00:07:53.399 though, that we've leveraged those same technologies to be able to benefit those drivers. 101 00:07:53.439 --> 00:07:57.839 So many companies, like us, are using those incab cameras and other 102 00:07:57.959 --> 00:08:03.040 safety measures to do an incentive program for your drivers, basically a safety bonus, 103 00:08:03.040 --> 00:08:05.560 so to speak. So you know drivers that are performing and saving the 104 00:08:05.600 --> 00:08:11.560 company money and other ways, we're giving that back to our drivers. So 105 00:08:11.720 --> 00:08:16.000 that's not directly hitting our line hall rates, it's more or less basically still 106 00:08:16.079 --> 00:08:20.639 driving our bottom line to improve and we're giving that back to our drivers. 107 00:08:20.639 --> 00:08:26.680 Oh, that's fantastic. Yeah, definitely incentivising the right the right areas. 108 00:08:26.839 --> 00:08:31.800 Then would you say that any of these these sorts of technologies you've mentioned? 109 00:08:31.839 --> 00:08:33.639 I know we've talked a lot about safety up to this point, but what 110 00:08:33.720 --> 00:08:39.320 about are there things that you guys have done to improve your operations, customer 111 00:08:39.440 --> 00:08:46.600 service. You know sort of of how you guys interact with those above the 112 00:08:46.639 --> 00:08:50.879 chain and below the chain. Of you absolutely you know. For us on 113 00:08:50.919 --> 00:08:56.399 the trucking side of our business, rather, there are a lot of ways 114 00:08:56.399 --> 00:09:01.600 we utilized technology we use. We use our our ability through our led provider 115 00:09:01.639 --> 00:09:05.480 to draw g offenses all across the country and measure dwell times, which we 116 00:09:05.519 --> 00:09:11.440 can then go to and partner with our operations team to figure out solutions in 117 00:09:11.440 --> 00:09:15.639 increasing productivity, getting our drivers loaded and move through the yard so that we 118 00:09:15.679 --> 00:09:20.960 have less hours waiting more hours driving, and that in turn creates more deliveries 119 00:09:20.960 --> 00:09:24.720 per day per driver, driving down our fixed cost proloade. So there's ways 120 00:09:24.759 --> 00:09:28.279 that we can fight a lot of these increased costs out there on the market 121 00:09:28.279 --> 00:09:35.080 by looking at our margins a little bit differently and improving our operations by leveraging 122 00:09:35.120 --> 00:09:39.240 these technologies. Well, time. That's a that's a four letter word. 123 00:09:39.279 --> 00:09:43.360 That's nobody likes to hear that. And you guys, are you definitely measuring 124 00:09:43.360 --> 00:09:46.840 that? Sounds like you got a good beat on it. And then what 125 00:09:46.200 --> 00:09:50.039 are the some of the tools, kind of ones? You know? Okay, 126 00:09:50.039 --> 00:09:54.039 maybe this area we're getting high dwell times here. What do you guys 127 00:09:54.080 --> 00:09:58.080 do to it adapt to that? I'll give you an example. Nothing better 128 00:09:58.080 --> 00:10:01.919 than a real story, right. So just last week actually one of my 129 00:10:01.080 --> 00:10:05.919 actually my biggest facility that I have actually in the in the southwest, we 130 00:10:07.000 --> 00:10:11.639 looked at that at a really granual level last last week and we looked at 131 00:10:11.639 --> 00:10:15.519 a full thirty day measure. We've been measuring it on a weekly basis for 132 00:10:15.559 --> 00:10:18.639 some time, but we wanted to look overall where are bottlenecks? So we 133 00:10:18.759 --> 00:10:24.759 pulled thirty days of data. We looked at it in several different ways. 134 00:10:24.759 --> 00:10:26.480 We looked at it by day of the week to see if there was a 135 00:10:26.519 --> 00:10:30.840 dit specific day of the week that had a higher average to all time, 136 00:10:30.919 --> 00:10:33.240 or loading time, so to speak. We looked at it by the hour 137 00:10:33.279 --> 00:10:37.840 throughout each of those days as well. So what we noticed was at three 138 00:10:37.919 --> 00:10:43.240 o'clock and four o'clock in the morning we had about a twenty percent loader are, 139 00:10:43.399 --> 00:10:48.200 I'm sorry, twenty percent longer loading time at our facility versus three and 140 00:10:48.240 --> 00:10:52.759 four o'clock in the afternoon. So since we have two shifts there, well, 141 00:10:52.759 --> 00:10:54.799 we did. We kind of staggered them in a different fashion so that 142 00:10:54.840 --> 00:11:00.000 we had more support in the morning less support in the afternoon, so that 143 00:11:00.000 --> 00:11:03.080 that could actually kind of even out across the day and we could maintain the 144 00:11:03.159 --> 00:11:07.399 levels that we wanted to throughout the entire day. Oh Nice. Yeah, 145 00:11:07.480 --> 00:11:11.519 that's that's fantastic. So kind of putting the resources where they need to be 146 00:11:11.559 --> 00:11:16.720 at the right time, and you've got the day to prove it. It's 147 00:11:16.759 --> 00:11:20.120 all about the date. That this you know this this point in trucking, 148 00:11:20.159 --> 00:11:28.200 for sure. Absolutely so. You also spoke with me recently about some things 149 00:11:28.200 --> 00:11:31.840 in the industry. You Not really thrilled upon. Your clearly a technologist. 150 00:11:31.879 --> 00:11:35.840 You're kind of leveraging the latest. But there was something about hours of service. 151 00:11:35.919 --> 00:11:39.639 He said. You wish that. If we have any lobbyists here or 152 00:11:39.639 --> 00:11:46.600 any you know, politicians listening in that you had some some suggestions for yeah, 153 00:11:46.600 --> 00:11:50.639 absolutely. You know, I just first and foremost I I love with 154 00:11:50.720 --> 00:11:54.279 the FMCSA does they keep our drivers safe? They keep people around them safe 155 00:11:54.279 --> 00:11:58.080 out on the roadway. But something that's just kind of sat with me since 156 00:11:58.120 --> 00:12:01.559 I started in this industry sixteen years ago. Go local drivers are very different 157 00:12:01.600 --> 00:12:05.159 than over the road drivers in many ways, not just the way that they 158 00:12:05.159 --> 00:12:09.960 perform every day, but the way that they rest so they're off duty hours 159 00:12:09.960 --> 00:12:13.840 are much different than a driver that's crawling into a sleeper berth at a truck 160 00:12:13.879 --> 00:12:18.840 stop somewhere most days of the week right. So I think the FMCSA would 161 00:12:18.919 --> 00:12:24.360 benefit by really identifying that, recognizing it and setting some different parameters. Today 162 00:12:24.399 --> 00:12:31.240 we have the local kind of exception and you can run under that exemption and 163 00:12:31.360 --> 00:12:33.840 not have a log book, but you still need to operate within those same 164 00:12:33.879 --> 00:12:39.200 hours that are regulated really in a manner that is focused around the over the 165 00:12:39.279 --> 00:12:43.879 road drivers. So you know you have a driver who has a terminal that 166 00:12:43.960 --> 00:12:46.600 he needs to get back to and in our world these drivers may be doing 167 00:12:46.639 --> 00:12:52.519 five or six deliveries a day. The likelihood of something going wrong over six 168 00:12:52.559 --> 00:12:58.440 different customers is pretty hot. So when guys are running a couple minutes short, 169 00:12:58.519 --> 00:13:01.480 it's I think we need to give them some benefit to get back to 170 00:13:01.480 --> 00:13:05.039 that terminal safely instead of making them shut down on the side of the road, 171 00:13:05.039 --> 00:13:09.000 and my opinion that could be less safe to some of three then getting 172 00:13:09.000 --> 00:13:13.879 them back to their terminal and then letting them get home to their family appropriately 173 00:13:13.000 --> 00:13:16.360 getting the right rest that they need before back out of the roadway the next 174 00:13:16.440 --> 00:13:22.320 day. Sure, what off the top of your head, but would you 175 00:13:22.440 --> 00:13:26.960 change? You think that there's a mileage limit that you could we can institute 176 00:13:28.039 --> 00:13:31.399 that if you're under this certain model, Ledge certain number of days a week 177 00:13:31.559 --> 00:13:37.799 or what you think would be the actual lever that you might pull. There's 178 00:13:37.799 --> 00:13:41.240 a couple things we could look at. Mileage is one. We could probably 179 00:13:41.360 --> 00:13:46.240 reference some of the verbiage that they have in the personal conveyance exception, because 180 00:13:46.279 --> 00:13:48.559 that does outline amount of time and that's able to be used at amount of 181 00:13:48.559 --> 00:13:52.039 miles it's able to be used. We could also reference some of this stuff 182 00:13:52.080 --> 00:13:56.480 that's in the adverse conditions exception, because that reference is it not being known 183 00:13:56.559 --> 00:14:01.039 at the time of dispatch. So you know if a driver's coming back and 184 00:14:01.200 --> 00:14:03.639 you know he's going to be pushing it, you shouldn't be sending them out 185 00:14:03.679 --> 00:14:05.320 to begin with. We need to own that as a company as well. 186 00:14:05.320 --> 00:14:11.519 Can't just be on the driver. Sure makes sense. Okay, you mentioned 187 00:14:11.519 --> 00:14:15.600 you started in this industry sixteen years ago. Yes, sir, it's a 188 00:14:15.639 --> 00:14:20.120 little bit about your background. If you've been on which side of the industry 189 00:14:20.159 --> 00:14:22.279 you've been on? Most of the time. Just fongus. So I've been 190 00:14:22.320 --> 00:14:26.840 on both sides of the industry. The majority of my career has been on 191 00:14:26.879 --> 00:14:31.159 the manufacturing side, where I am today. I started my career in the 192 00:14:31.279 --> 00:14:37.360 dray age side of the business, though I've spent about think, nine of 193 00:14:37.399 --> 00:14:41.039 those years now and on the manufacturing side and the other seven on the drage 194 00:14:41.120 --> 00:14:46.679 side. Gotcha, and you know, in that time you've seen a few 195 00:14:46.720 --> 00:14:52.799 things, few initiatives come and go. I'm sure what what's been? Maybe 196 00:14:52.879 --> 00:14:58.799 something that you've done in your company over the last year or so that's that's 197 00:14:58.840 --> 00:15:03.279 been really positive? Could maybe talk to others in the manufacturing side. You 198 00:15:03.320 --> 00:15:07.159 know, what's mets, maybe one thing that you guys have done recently that 199 00:15:07.159 --> 00:15:09.759 you'd say, you know, definitely take a stab at that. You know, 200 00:15:09.879 --> 00:15:13.879 we we kind of move with the market and the best thing we've done 201 00:15:13.919 --> 00:15:18.200 recently really is just build out our fleet. So we've grown our fleet tremendously 202 00:15:18.240 --> 00:15:22.480 over the last two years, but a lot of that's in a product of 203 00:15:22.519 --> 00:15:24.679 what's going on with rates out on the market and US being able to insulate 204 00:15:24.759 --> 00:15:30.519 ourselves from that impact passing on to our customers. So by increase in the 205 00:15:30.519 --> 00:15:33.399 size of our fleet, we've been able to reduce our costs as compared to 206 00:15:33.480 --> 00:15:37.440 the open market, whereas, put the market was a couple of years ago, 207 00:15:37.600 --> 00:15:41.159 it made more sense to outsource more of our more of our deliveries than 208 00:15:41.200 --> 00:15:46.320 we do today. Got You it? So the manufacturing side, you guys 209 00:15:46.360 --> 00:15:50.799 have invested to bring your marginal costs down, and this has been in a 210 00:15:50.799 --> 00:15:58.000 fla shery market, so you haven't seen any pushback from your customers on price. 211 00:15:58.399 --> 00:16:03.240 You know, fortunately, our market, which is building materials, it's 212 00:16:03.399 --> 00:16:07.720 up across the board. So it's not like we're the only people going out 213 00:16:07.720 --> 00:16:11.960 and saying we need to pass this Hanto you. It's been pretty universal. 214 00:16:11.960 --> 00:16:15.600 So we even had as much of a hard time as we may in other 215 00:16:15.720 --> 00:16:18.799 markets where we are trying to pass that on. Sure, sure, sure, 216 00:16:18.799 --> 00:16:26.000 well, I guess rising tied across the board helps all ships. Maybe 217 00:16:26.200 --> 00:16:33.039 and and sounds like you guys have really position yourself. Well, let's see, 218 00:16:33.080 --> 00:16:40.159 I wanted to touch in on couple of industry specific things that you mentioned 219 00:16:40.200 --> 00:16:47.360 as well some some industry favorite conferences that you you like to attend every year 220 00:16:47.399 --> 00:16:53.120 for those interested maybe in technology and and working on improving some of their their 221 00:16:53.120 --> 00:16:56.399 processes like you describe. You know where you learn getting some of this information? 222 00:16:56.480 --> 00:17:02.120 Is it's conferences? Is IT industry newsletters or sources? What are some 223 00:17:02.120 --> 00:17:04.559 of the places You keep up today? A little bit of both. You 224 00:17:04.559 --> 00:17:08.799 know, I subscribe to a lot of the standard stuff that you're Morgan Stanley, 225 00:17:08.839 --> 00:17:17.599 your and PTC, your your normal dat and cast study stuff that most 226 00:17:17.920 --> 00:17:19.799 people in the industry would be subscribe to. So I get a lot of 227 00:17:19.880 --> 00:17:25.720 updates there. But as far as really getting in person and listening to speakers 228 00:17:25.720 --> 00:17:29.160 and different people from the industry and seeing new vendors that I may not have 229 00:17:29.240 --> 00:17:33.000 heard of in person and seeing what they have to offer, I love going 230 00:17:33.039 --> 00:17:38.519 to our tms provider, McLeod, their their annual user conference. They have 231 00:17:38.680 --> 00:17:45.319 a pretty big event every year last a few days and there are a ton 232 00:17:45.359 --> 00:17:48.319 of vendors that show up, guest speakers, key notes that you can take 233 00:17:48.359 --> 00:17:52.680 away from big players in the industry or influences on the industry, whether from 234 00:17:52.680 --> 00:17:57.079 a governing agency, etc. That's probably my favorite one that I go to. 235 00:17:57.480 --> 00:18:03.000 I do also like the NPT see user conference every every year down in 236 00:18:03.079 --> 00:18:06.680 Jacksonville. That's a really good one as well. Those coming up or we 237 00:18:06.720 --> 00:18:11.200 already passed those. Jacksonville, WAN's every January, so we did pass that. 238 00:18:11.279 --> 00:18:17.359 Usually the mcloud conference says early queue for perfect. Okay, okay. 239 00:18:17.400 --> 00:18:19.000 Well, the last thing I have for you to day, Dominic, is 240 00:18:19.240 --> 00:18:25.480 what's something maybe you have your eye on for the road forward in your company, 241 00:18:25.480 --> 00:18:30.160 in your work over the next the next year? WHAT'S THE NEXT INITIATIVE? 242 00:18:30.799 --> 00:18:33.759 For us? We have all the technologies and plays that I think we 243 00:18:33.799 --> 00:18:38.160 need in today's world. So for us it's really starting to be able to 244 00:18:38.200 --> 00:18:42.359 cross utilize those technologies. There's so many different things going on and trucking right 245 00:18:42.359 --> 00:18:48.920 now you'll have a different eld provider than you're in cab camera provider, then 246 00:18:48.920 --> 00:18:56.079 your tms platform, then you're you know, telematics that are delivering documents to 247 00:18:56.119 --> 00:18:59.599 your drivers to use from their tablets. All kinds of different things going on 248 00:18:59.720 --> 00:19:03.119 right now. So for us it's really about streamlining those work processes, not 249 00:19:03.200 --> 00:19:07.559 just for our drivers but for our dispatchers as well. We want to make 250 00:19:07.559 --> 00:19:11.960 sure that we're going from three clicks to one click in every piece of this 251 00:19:12.000 --> 00:19:15.640 workflow moving forward. So we are. We are really working hard at building 252 00:19:15.680 --> 00:19:19.799 Apis and edy eyes to make our systems talk so that we only have to 253 00:19:19.880 --> 00:19:23.880 update things in one place today, whereas it might take twice as throw or 254 00:19:23.920 --> 00:19:27.119 thrice as long to do some of those tasks today, whether from the driver's 255 00:19:27.160 --> 00:19:30.839 tablet or from our desk in the office. Sure, sure, so, 256 00:19:30.880 --> 00:19:33.960 you've got the technology. You're trying to kind of find a way to make 257 00:19:34.039 --> 00:19:38.839 it all in one make the workflow the day to work for you. Exactly. 258 00:19:38.960 --> 00:19:41.680 Yeah, and we're leveraging, you know, power be eyes, a 259 00:19:41.720 --> 00:19:45.559 big one for us. I know there's a couple other big names out there 260 00:19:45.599 --> 00:19:49.839 that I'm familiar with as well, but we're leveraging those business intelligence software is 261 00:19:49.880 --> 00:19:55.200 now to bring all that into one place so that we know what's going on 262 00:19:55.200 --> 00:19:59.640 in our business. But that doesn't change the end user and how they use 263 00:19:59.640 --> 00:20:03.559 those software. So that's where we really need to focus. I think fantastic. 264 00:20:03.640 --> 00:20:07.759 Okay, Dominic will, I appreciate your time for the listeners. Remember, 265 00:20:07.799 --> 00:20:11.880 if you subscribe to our email newsletter, you're going to be able to 266 00:20:11.880 --> 00:20:17.200 get the the fast five questions were about to ask dominicure, so be sure 267 00:20:17.519 --> 00:20:21.480 to join our subscription list on that. It's on our podcast page. The 268 00:20:21.559 --> 00:20:25.400 road forward, but again, Dominic, we appreciate your time. We're going 269 00:20:25.400 --> 00:20:30.000 to jump to the fast fight and and for everybody else, you guys, 270 00:20:30.119 --> 00:20:34.000 keep up the good work. Will we'll talk to you next time. If 271 00:20:34.039 --> 00:20:37.440 you manage a truck fleet, you go to bed every night driving that three 272 00:20:37.559 --> 00:20:41.119 am phone call, because that call is never a good one. Either your 273 00:20:41.160 --> 00:20:45.240 drivers tell you they have a flat tire and the shipment's delayed, or they 274 00:20:45.279 --> 00:20:48.119 were shut down and take it it at the way station. If the thought 275 00:20:48.119 --> 00:20:51.480 of those middle of the night calls keeps you up at all hours, truckspy 276 00:20:51.599 --> 00:20:56.359 can help. Trucks by gives managers total visibility into what's happening on the road. 277 00:20:56.359 --> 00:20:59.920 Companies use our hardware to make sure their fleets are productive and safe, 278 00:21:00.079 --> 00:21:03.960 so that managers like you can see in real time where their trucks are and 279 00:21:03.000 --> 00:21:07.200 what they're doing. More trucks make it on time and without issues or losses, 280 00:21:07.359 --> 00:21:12.440 helping you rest easy. Learn more at trucks by DOT IO. You've 281 00:21:12.480 --> 00:21:15.960 been listening to the road forward, the show for trucking industry. That's like 282 00:21:17.000 --> 00:21:21.640 you. If you want to hear from other business owners who've seen trends come 283 00:21:21.680 --> 00:21:25.720 and go, all the while building lasting businesses that keep America running. Make 284 00:21:25.759 --> 00:21:29.160 sure you're subscribed to catch more episodes. To easily find the show on your 285 00:21:29.160 --> 00:21:33.240 favorite podcast player, go to the road forward podcastcom. Until next time, 286 00:21:33.559 --> 00:21:34.519 keep your eyes on the road forward.