Transcript
WEBVTT
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Um. Welcome to the road forward, a podcast for trucking industry leaders.
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This is the show for industry that's
like you, hard working, honest leaders
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who know there's promise around the next
bend, an exciting future for the trucking
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industry and a chance for your company
to thrive. If you see the opportunity
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ahead but don't want to travel the
tough road alone, join us as we
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talk with business leaders finding their way
forward in a changing industry. Let's get
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into the show. Hey, my
name is Alex and we got our first
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guest on the podcast over here at
the Lion Hall Summit. So give yourself
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or give us an introduction now.
I'm from Baltimore Market, UM, thirty
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one years old and UH, killing
it. So I'm I'm actually management.
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I run the company for our owners, okay, and I have to two
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separate owners, two separate independent contracting
companies with Fedex grow. How many trucks
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does each of those contractors that you
manage have? So as of right now
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we're growing exponentially. Um Altogether.
We're at I want to say thirties seven
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as of right now. Total seven
total um are one doesn't really want to
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grow that much at this time.
The other has had an exponential growth within
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the last year period that actually they've
been in business, because they actually came
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from the P and D side.
They sold their whole contract with the PND.
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They had like seventy eight box trucks, and P and D is package
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and delivery. Yes, so they
had seventy eight box trucks up in Pittsburgh.
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Sold everything came down to the Baltimore
market. UH, saw a potential
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purchase some runs and we've been running
with it ever since. And so,
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and what's the one company has ten
trucks and the other one has twenty eight,
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roughly. Yes, actually, okay. And so what do you like?
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That's actually really very interesting because,
like, what are the factors that
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somebody would be growing quickly? What
do you see that that guy or that
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company, that contractor is doing really
well, that's giving him that growth?
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It's definitely gonna be gearing towards the
drivers, making sure that the drivers happy,
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because at the end of the day, you know, without the without
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the drivers, the company's nothing.
Right, UM, management having to know
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that what the drivers want. You
know, what's going to make the drivers
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happy. Okay, so you gotta
be very, very aware of, like,
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Hey, here's what we're doing really
well when it comes to being in
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the seat of his truck, and
then highlight that out when you're on hiring,
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onboarding, and just keep like a
feedback loop. Just keep focusing on
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correct listen to what they're saying.
And then I'm brewing that and then over
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and over forward, because, I
mean, if the drivers aren't happy,
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they'll get up and leave midshift,
that they won't call nothing, they'll just
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leave. And hopefully they don't do
that. Some sounded they do, but
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you know, it's it depends on
the market that you're in. Some I
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mean I've have drivers that that work
for me for several years because I work
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for multiple different contractors and, Um, each contractor is different on the way
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that they run things and it can
either cause them to be very successful or
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fail miserably. Explain to me how
does how does that whole the whole Fedex
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work? How does it work?
So you gotta bid. So you've been
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on runs. Um, you've been
at you bid as in like hey,
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here's how much it's gonna cost.
Uh as in. No, no,
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it's it's point. It's from what
I understand, it's a point system and
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you get so many points, you
get points deductive if any of your drivers
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get into accidents, or if they
have, and it could be minor,
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it could be as minor as a
driver accidentally hooked up to the truck and
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pulled the foot off of the dock, or it can be as extensive as,
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Um, he got into a three
vehicle accident while emerging from the center
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lane to the right hand lane.
Um. And it's all point based.
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The higher and the more points that
you have, the more probability that you
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are gonna get that contracted run.
Um. And so the more points is
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in like, the more accidents are. So if you if you are if
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you get an accident, so they
give you a hundred points, right.
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And so if they get an accident, it goes down, it goes points,
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and the lower you get, the
less likely you are to win.
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Correct and Um like. You might
have, say, tank contractors bidding on
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one specific run, but if eight
of those contractors had an incident within the
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last year, you've got two contractors
that have more points in these contracts all
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these contractors. They're out the door
now. They only want to talk to
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these two two contractors. They want
to know why they want the run.
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They want to know, Um,
what they're gonna do to run a seven
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day operation, because at Fedex now
it's a seven day operation. It's very
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difficult, though, to run into
seven day operation unless you're put in two
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to three drivers for every tractor that
you have. You might have. So,
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for instance, we had fourteen contract
it runs, but we need to
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triple the man the drivers, either
whether it's part timers or full time.
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So I I go in between full
time and part time drivers. I'll have
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drivers work, say Sunday to Thursday. I'll then have drivers work Tuesday to
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Saturday and then also have part time
drivers that come in and work just Friday
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and Saturday or just Saturday and Sunday
to help that overlap. Because at any
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point that you just you you don't
cover one run on a Saturday or a
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Sunday because a driver calls ail.
That's a decline. Fifteen declined. You
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lose that contracted run. They take
that from you. And then how does
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it? So when they're submitting the
bids they're saying like hey, we can
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do it for this much, right, so we can do a seven day
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contract for you know, whatever they
they say, we will negotiate, but
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it's going to be fedexs or no
way, to be honest. Um.
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But and when you break down and
really look at the you know, say,
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three different options that they give you. Um, it depends on the
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aggressiveness that you want to go with. Um, whether you want to be
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conservative or you want to be more
aggressive. Um. It's like for P
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and D side, they might have
three different, you know, things they
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you can Um, you can go
with, you can go with I'm going
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to get more money per package in
a certain area. So say you have
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one driver that has, and this
is for P and D say, has
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fifty runs in a small zip code
area. Well, YOU'RE gonna make it
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makes more sense to actually get more
money per package because that driver is going
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to deliver all them packages, whether
than having a royal area where your drivers
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driving forty to fifty miles one direction
to drop off one package. So,
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and I don't know as much about
that because I've never did P and D
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side. This is from me discussing
it with the owners of my company.
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And so you specifically just helped the
contractors with what you're two contractors. So
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we have two contracting companies. It's
basically the two owners, and then it's
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me. Right under me is all
the drivers. I run general maintenance and
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repair. I take care of managing
schedules, I take care of hiring drivers
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and screening these drivers to make sure
that they have the proper requirements that Fedex
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a s for when going in.
Okay, and you help both of those
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companies. I run both those I
literally run those companies. So the owners,
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they're always looking for trucks, they're
always looking for, um, different
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ways that we can get the driver
market geared towards us and and get the
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most amount of drivers that we can. Um. Fedex is a totally different
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breed. Um, yeah, it's
it's difficult, man, it's difficult.
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I mean I I ran my own
trucking company. Okay, it's totally different.
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How long ago, UM, twenties, seventeen, I had a brand
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new Peter Bill sleeper. Um,
but with with some issues that I have
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when I was over the road that
it required me to come back home.
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I had to sell the truck,
took a loss. Um, what money
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I did have I needed to put
into my family. So I hopped onto
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Fedex. Okay, I was actually
package handler for Fedex back in and I
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did sorting, induction, load side
unload split, so I knew what it
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took inside and I said why not? Why not see what it is outside
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and try to be a class a
driver. So no one works for fedax
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unless it's Fedex free. You can
work for Fedex freight as a as a
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driver for facts, as a Fedex
ground you're independent contractor that is signed on,
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that has contracts and just as quick
as you get them you can lose
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them. So it's a it's a
rough market. Fedex used to be in
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only a five day operation and they
transition to seven days. I'm I'm guessing,
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you know, to deal with the
exponential growth of of packages that are
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coming in and out of facilities.
A lot more people are, you know,
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buying stuff online. So it's it's
a market, so why not get
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into it? And and so the
big issue for those two companies right now
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is getting drivers. Right Dry.
We are always hiring, whether we need
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drivers or not. We are high
and we have a waiting list and,
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Um, you know, as long
as you geared towards the drivers and make
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sure the drivers are taken care of, they're going to take care of you.
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I got drivers that I know I
don't have to send a schedule.
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Well, I know that I don't
have to call. They come in,
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they do what they need to do, they go home. I don't micromanage,
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but they're between, there is there
is UM. So Fedex only requires
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one year of experience of Class A
driving. So literally, but no doubles,
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nothing like that. Just train.
I train them. So what I
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geared are what we geared our company
towards, is we will say, okay,
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we'll go through and screen drivers.
Well, might have thirty drivers,
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but out of those thirty, say
ten of those drivers have the requirements that
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fed x requires. So they have
that year of experience. A lot of
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these drivers are still on the road, they're trying to get back home to
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their families and but they only have, say, six months of experience driving.
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Well, we'll put them into a
file and say, Hey, we'll
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give you a call back to see
if you're still interested at your one year
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mark. So these ten drivers that
we have left, we will go ahead
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and ask them a series of questions. Heank, do you have one year
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of experience? Do you have your
double endorsement? Oh, if you don't,
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not, a problem will set you
up with the N v a or
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the D M V or whatever your
state calls, to set you up with
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an appointment for your doubles. Here
goes the paperwork. Here goes the three
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pages or four pages that we need
you to read. UH, there's applications,
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you know, CDL PREP is a
is an application and it's it's a
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good one. You know, you
can learn a lot Um. So we'll
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give them the information that they need
to be successful. After they pass their
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test, we'll bring them in,
we'll have to obviously take all their information
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down and then I'll set them in
the truck. Well, now they got
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their seat, they got their doubles
and triple endorsements. So let's Hook Up.
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Let's see how you like it and
see if it's the right job for
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you, because at the end of
the day, if you're happy, you're
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not gonna see it as a job. You're obviously you're gonna have good and
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bad days. Those days you're gonna
come in and be like, man,
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I don't want to work today.
You know we all have those. But
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I see, if you love and
enjoy what you do, you won't see
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it as a job. You could
be happy to come in and work so
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and and that comes back to again
management, making sure that it's a good
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environment to work, that you know, maybe that they're taking care of the
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equipment when the driving reports it,
whatever the case may be, which is
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making sure that you make it a
good place to work. Absolutely. So,
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like my my trucks, we have
trucks that are basically I ain't gonna
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I got a couple of old trucks. We have like three teams that are
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up to almost a million miles.
Can't wait to get rid of it.
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I can't wait because I will say
they are the problem child, are they?
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Your guys? Are Those leases?
So we have half lease and half
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that we own. We and the
ones that we own. Um, this
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is the what they what they started
with when they came into the company.
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So when they purchased the company,
they got a certain amount of rounds and
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these are some trucks that they have. Most of them were all ride releases,
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for instance, they did riders.
Um, you know, it's it's
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a lot easy for the management of
Um of oil changs, PMS and just
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general repairs on the vehicle. Can
it get expensive? Yeah, it can
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get expensive real quick. So like
quarter offenders, you know, rider they'll
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charge two hundred and sixty dollars.
For instance, I can go over to
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the Petz store and grab them for
sixty for a quarter offender or or fifty
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five hours. I'M gonna go grab
quarter fenders and I'M gonna put them on
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myself, because they're going to charge
me for for maintenance and the repair of
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it, especially if it was at
fall offset fall and as well as they're
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gonna hike up the prices. So
if I can try to save as much
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money as I can and keep it
within the company, that's more money that
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we're going to be able to give
back to our drivers. We do quarterly
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meetings. We want to make sure
that our drivers realize that we are not
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we want to be different. We
don't want to be like every other contractor.
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I mean there's contractors that they have
all their managers drive and manage.
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You can't. You can, you
can. I will say you can,
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you can drive and manage, but
it's it's it's very difficult. It's not
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it's not easy and you don't have
a home life. You're if you're not
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driving, you are on the computer
at home. Your kids come over and
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want to hang out and want to
talk and you're forced to push your your
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children, your family away because,
listen, if I don't get this work
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done, these these lights aren't going
to stay on, this heat is not
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going to stay on. The House
ain't couldn't stay warm. so Um or
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cold or cold or cold? Yes, yes, so it's it's difficult,
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unfortunately. You know, for for
my instance, I don't have to drive.
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I actually put all my time into
taking care of the drivers, taking
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care of the equipment, um,
installing cameras, installing the e L D
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systems, and you know, it's
just hands on. And Yeah, I'M
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gonna have to slowly start back and
off of that because I need to get
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more into the management of different facilities, because I have six facilities that I'm
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running and about forty eight to fifty
drivers right now, and we're growing every
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day. I got I got a
driver in Baltimore that's training. I got
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another driver in Ashland, Virginia,
that's training right now. I got another
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driver that's about to come in down
for Um, either South Philadelphia or the
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Delaware market to start training. I
mean, and I got to know,
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I'll be honest, I know every
single driver first and last name. I
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know the trucks that he drives.
I know the schedule that he's on.
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I know everything about my drivers.
So I was like management, you have
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have to care. These are this
is these are people. This isn't a
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number, that a unit number or
whatever like. This is your your manager.
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Your job is to be a,
you know, people, person right
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in charge of making sure you care
about what's going on with each individual person.
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And coming from being a driver,
I understand that there's people that go
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to college too, you know,
manage companies and they're sitting behind a computer
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screen. They don't know what it
takes to hooking UN hook they don't know
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what it takes to go in there
and go get how much time to between
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dropping your load, getting your your
your paperwork for your next load, looking
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for the trailers hooking up and getting
out the door. They think, oh,
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it's gonna take two seconds. I'm
man, I'm male. In reality,
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it might take the driver thirty,
five, forty minutes just to find
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the load hook up and then an
hour before he's rolling out and they're looking
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at you and asking you, we're
calling you, why are you? Why
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are you late? And this is
serious issues that they have, especially with
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mega carriers, you know. So
it definitely gives me a better grasp of
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everything that's going on, coming that
I was a driver, you know.
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So, Um, that helps out
a lot. So you guys are you're
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mostly in the Baltimore Maryland Area Right
originated in Baltimore, Maryland, and now
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you guys are intending to where we
grew to, South Philadelphia. Okay,
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00:17:25.000 --> 00:17:29.160
South Hillia, Castle, Delaware.
We're actually looking at the New Jersey market
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because it's right there. Why not? It's right over the bridge. Um,
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we're also in Um Ashland, Virginia. We're going. We're actually currently,
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uh mitigating, Um, some contracts
in Savannah right now. I want
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to work them my way down to
Florida because that would be pretty nice that.
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You never reason to go to Florida. You know my fiance, she
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uh, the first thing comes to
mind is WHO'S GOING DOWN TO SAVANNAH?
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Train on? She knows I'm gonna
be going down there. But it's I
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love them and enjoy what I do. That's awesome. So it makes me
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happy. That's awesome. WOWLEX,
I appreciate taking the time and this has
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00:18:07.119 --> 00:18:11.160
been awesome. You're the first guest. So, Um, you want to
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00:18:11.160 --> 00:18:15.920
shout out your company drivers are in
that area. Yeah, be line services,
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00:18:15.960 --> 00:18:19.839
Prim Invest Court Battle Baltimore, Maryland. Awesome, sweet dude, good
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00:18:21.240 --> 00:18:23.440
man, and we'll we'll enjoy the
rest of the conference. Yes, sir,
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00:18:26.440 --> 00:18:30.559
if you manage a truck fleet,
you go to bed every night dreading
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00:18:30.559 --> 00:18:33.079
that three a on phone call,
because that call is never a good one.
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00:18:33.240 --> 00:18:37.400
Either your drivers telling you they have
a flat tire and the shipment's delayed,
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00:18:37.559 --> 00:18:40.240
or they were shut down and taking
it at the way station. If
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00:18:40.279 --> 00:18:42.359
the thought of those middle of the
night calls keeps you up at all hours,
255
00:18:42.519 --> 00:18:48.119
trucks by can help. Trucks by
gives managers total visibility into what's happening
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00:18:48.200 --> 00:18:52.000
on the road. Companies use our
hardware to make sure their fleets are productive
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00:18:52.039 --> 00:18:55.680
and safe, so that managers like
you can see in real time where their
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00:18:55.680 --> 00:18:59.440
trucks are and what they're doing.
More trucks make it on time and without
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00:18:59.480 --> 00:19:03.440
issues or losses, helping you rest
easy. Learn more at trucks by DOT
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00:19:03.480 --> 00:19:08.079
IO. You've been listening to the
road forward, the show for trucking industry.
261
00:19:08.160 --> 00:19:12.160
That's like you. If you want
to hear from other business owners who
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00:19:12.200 --> 00:19:17.480
have seen trends come and go all
the while building lasting businesses that keep America
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00:19:17.559 --> 00:19:21.319
running. Make sure you're subscribed to
catch more episodes. To easily find the
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00:19:21.319 --> 00:19:25.000
show on your favorite podcast player,
go to the road forward PODCAST DOT com.
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00:19:25.079 --> 00:19:26.559
Until next time, keep your eyes
on the road forward.