Bringing Humanity to Insurance w/ Cameron Pechia

WEBVTT 1 00:00:02.000 --> 00:00:06.919 Welcome to the road forward, a podcast for trucking industry leaders. This is 2 00:00:06.960 --> 00:00:10.640 the show for industry that's like you, hard working, honest leaders who know 3 00:00:10.720 --> 00:00:16.239 there's promise around the next bend, an exciting future for the trucking industry and 4 00:00:16.280 --> 00:00:19.839 a chance for your company to thrive. If you see the opportunity ahead but 5 00:00:19.879 --> 00:00:23.079 don't want to travel the tough road alone, join us, as we talked 6 00:00:23.079 --> 00:00:27.359 with business leaders finding their way forward in a changing industry. Let's get into 7 00:00:27.399 --> 00:00:31.879 the show. Welcome to the road forward. I'm your host, Flynn Hole 8 00:00:31.920 --> 00:00:37.039 Brook, and I am thrilled to have camera and Pishia with me today. 9 00:00:37.119 --> 00:00:39.920 Cam, thanks for joining me. What's up, flint? No worries, 10 00:00:39.920 --> 00:00:42.600 man, it's an honor to be on here. Yeah, so, for 11 00:00:42.600 --> 00:00:45.520 those of you that don't know, which most of you probably don't, Cam 12 00:00:45.560 --> 00:00:49.240 has his own podcast. I was on his podcast what early this year, 13 00:00:49.320 --> 00:00:52.359 right a few months ago, and we had a bunch of fun. I 14 00:00:52.399 --> 00:00:56.280 think it's my my best listen podcast. I bet if I got to look 15 00:00:56.280 --> 00:00:59.000 at the numbers and run the analytics, it's getting up there. Well that 16 00:00:59.000 --> 00:01:02.479 that sure makes me feel good. Cam. That's maybe a little too generous, 17 00:01:02.520 --> 00:01:07.000 but I appreciate it. So, so cam owns valley trucking insurance and 18 00:01:07.159 --> 00:01:11.920 Cam you guys. You guys help carriers go to the insurance market right and 19 00:01:11.959 --> 00:01:15.920 get and get what they need. Liability, cargo, fizz dam. Yeah, 20 00:01:17.040 --> 00:01:19.560 so I own valley trucking insurance. It's part I own all lines, 21 00:01:19.640 --> 00:01:25.239 associates, it's a Master Corporation. Valley trucking insurance as a division within the 22 00:01:25.480 --> 00:01:30.120 corporation that I own, but it's dedicated one hundred percent every single day to 23 00:01:30.239 --> 00:01:34.799 trucking industry professionals. So we deal with carriers, truck brokerages, pretty much 24 00:01:34.799 --> 00:01:40.319 anything surrounding the transportation industry. That's what the soul, dedication and focus and 25 00:01:40.359 --> 00:01:42.640 training of my team has been and it's been an awesome journey. We're growing 26 00:01:42.719 --> 00:01:47.719 and doing a lot of exciting things. We just expanded pretty much on a 27 00:01:47.799 --> 00:01:52.879 national basis. There's a couple states that we left out of our territory intentionally, 28 00:01:52.959 --> 00:01:55.719 but we pretty much reach everywhere. Yeah, that's great. All right. 29 00:01:55.799 --> 00:01:59.879 So insurance is like everybody kind of hates it, right, like it's 30 00:01:59.959 --> 00:02:02.280 this devil if you do, devil if you don't, kind of thing, 31 00:02:02.640 --> 00:02:07.480 like what are you guys seeing a market. Yeah, so people do hate 32 00:02:07.519 --> 00:02:10.080 insurance. So if I'm out at a conference and networking or anywhere, they 33 00:02:10.120 --> 00:02:12.719 ask, you know, what do you do for a living, or what 34 00:02:12.719 --> 00:02:14.639 do you you know, that kind of question, and it's like, Oh, 35 00:02:14.680 --> 00:02:16.000 I do insurance, and then it goes crickets and then they leave me 36 00:02:16.000 --> 00:02:19.360 alone. So if I want peace and quiet, I just tell people I 37 00:02:19.400 --> 00:02:23.080 sell insurance and they kind of scurry pretty quickly and I think it's it's funny 38 00:02:23.120 --> 00:02:27.280 that, you know, there's a commercial right now with progressive. You may 39 00:02:27.360 --> 00:02:30.599 or may not have seen it, but flow gets a call from her sister 40 00:02:30.639 --> 00:02:32.879 that has the baby's like, I want you to come over and talk about 41 00:02:32.919 --> 00:02:37.120 insurance, and she goes no, I want you to talk about insurance, 42 00:02:37.159 --> 00:02:40.000 and then the baby goes to sleep, she shuts the door and because insurances 43 00:02:40.319 --> 00:02:45.199 is genuine generally pretty boring, you know, and it's a necessary evil, 44 00:02:45.240 --> 00:02:50.159 it's starting to gain a rap and be more of a commodity in my eyes, 45 00:02:50.240 --> 00:02:53.280 with the marketing and the way some of these companies per tray, you 46 00:02:53.280 --> 00:02:57.800 know, buy insurance save fifteen percent. You know, people have this thing 47 00:02:57.840 --> 00:03:00.639 about all, I'm going to shop it around and find the cheaper rate and 48 00:03:00.879 --> 00:03:02.680 you know, I might get a rate from one company, talk to a 49 00:03:02.680 --> 00:03:07.319 different person or age and or something and have the same exact company quote it, 50 00:03:07.360 --> 00:03:08.680 but be different rates, and there's a ton of reasons for that. 51 00:03:08.759 --> 00:03:13.120 So in the trucker's mind they're doing their due diligence. They can, I'm 52 00:03:13.120 --> 00:03:15.520 in the shop, get the best price. I'm going to I'm doing the 53 00:03:15.599 --> 00:03:17.159 right thing, right because I own a business. I want to get, 54 00:03:17.159 --> 00:03:21.240 you know, put more money back in my pocket. What typically ends up 55 00:03:21.280 --> 00:03:24.439 happening, from what we've seen anyway, just because we all have designations, 56 00:03:24.439 --> 00:03:29.680 we're all highly trained, this is all we do. They either talk to 57 00:03:29.719 --> 00:03:32.599 somebody that isn't as educated in the topic of trucking, because there's a lot 58 00:03:32.599 --> 00:03:37.199 of complexities. As simple as trucking is, from you know, take a 59 00:03:37.199 --> 00:03:39.560 commodity from point a to point B, there's a lot of things along the 60 00:03:39.560 --> 00:03:43.639 way. There's a lot of contracts that these carriers get involved in. There's 61 00:03:43.680 --> 00:03:46.759 things with you I. A and all these different level of complex items that, 62 00:03:46.800 --> 00:03:51.719 if you're not covered properly or you don't know or whoever you're working with, 63 00:03:51.759 --> 00:03:53.319 you don't they don't have a clue what you're doing. Come claim time, 64 00:03:53.360 --> 00:03:57.919 guess who stuck holding the bag for the cash that the attorneys want, 65 00:03:58.039 --> 00:04:00.319 right, and there's a lot of things to be on the lookout for, 66 00:04:00.400 --> 00:04:02.439 and so I think it just leaves an opportunity open for, you know, 67 00:04:02.520 --> 00:04:08.039 agency either undercut or not be educated in area. Leaf coverages out not rate 68 00:04:08.120 --> 00:04:11.360 properly, and so this company or carrier that thinks they were doing the right 69 00:04:11.400 --> 00:04:15.840 thing gets a quote. It's five thousand less or tenzero less than whoever else 70 00:04:15.879 --> 00:04:17.480 they talked to. They're going with it, great, all is happy, 71 00:04:17.519 --> 00:04:20.959 and then next thing you know you hear these horror stories of Hey, I'd 72 00:04:21.480 --> 00:04:25.480 damaged it, can going into the ports or whatever the case may be. 73 00:04:25.920 --> 00:04:29.439 I had end up paying for this out of pocket fortyzero because I didn't have 74 00:04:29.480 --> 00:04:30.399 the right cover. Rich, you know. And then they end up in 75 00:04:30.480 --> 00:04:34.600 my lap as a referral because luckily we got an amazing client base that most 76 00:04:34.639 --> 00:04:39.920 of our business is driven off referrals and you know, we really pride ourselves 77 00:04:39.959 --> 00:04:44.439 and shooting straight and reviewing it and giving our honest feedback. In opinion, 78 00:04:44.519 --> 00:04:47.199 I'm not in it to just come in undercut price to earn your business. 79 00:04:47.279 --> 00:04:50.959 Just for the reasons that I kind of outline just just a few seconds ago. 80 00:04:51.000 --> 00:04:55.600 I want to actually give the power to the client, educate them, 81 00:04:55.639 --> 00:04:59.079 review their situation. Let's go over their goals, let's talk about what they 82 00:04:59.120 --> 00:05:01.680 want to achieve an accomplish and then like what things are important as far as 83 00:05:01.720 --> 00:05:05.079 that and review all the contracts that they got right and let's make sure that 84 00:05:05.120 --> 00:05:09.279 they're covered. So, you know, that's just a couple small things into 85 00:05:09.319 --> 00:05:12.480 that. I just like there's just so much there that I want to die 86 00:05:12.600 --> 00:05:16.720 into camp. So all right, first, like valley trucking Insurance Society, 87 00:05:16.720 --> 00:05:20.439 because I want to circle back to how you do things different in a moment. 88 00:05:20.680 --> 00:05:24.519 But I want to understand, like what is your view on the overall 89 00:05:24.560 --> 00:05:27.720 insurance market? I just hear from carriers all the time. Oh, I've 90 00:05:27.720 --> 00:05:30.920 got my renewal coming up, my rates are going to go up by twenty 91 00:05:30.000 --> 00:05:34.680 five percent. Like, give us the thirtyzero foot view of what's going on 92 00:05:34.839 --> 00:05:39.319 right now. Yeah, for sure. I think the headlines that you would 93 00:05:39.319 --> 00:05:43.560 see in the news are a few different things. Right now you've got a 94 00:05:44.040 --> 00:05:46.959 it's almost going to be more of like a pandemic with distracted driving right and 95 00:05:47.000 --> 00:05:49.879 this isn't just from the trucker standpoint. This is for wheelers, this is 96 00:05:49.920 --> 00:05:55.439 everybody on the road. Now that Covid is released a little bit, the 97 00:05:55.480 --> 00:05:58.680 traffic is back to normal. So there's a lot more people traveling on the 98 00:05:58.680 --> 00:06:01.600 interstate and in the he's and kind of everywhere. And and I know Flint, 99 00:06:01.600 --> 00:06:03.839 when you're driving to work, if you look you stopped at a light, 100 00:06:03.920 --> 00:06:06.680 you look left, how many people are on their phone, sitting at 101 00:06:06.720 --> 00:06:11.600 that light or driving into the light on their phone? I mean every time 102 00:06:11.639 --> 00:06:15.240 I drive I see that. So distracted driving is huge. There's a lot 103 00:06:15.279 --> 00:06:18.360 of accidents that are coming from that, and so that's a little bit of 104 00:06:18.439 --> 00:06:23.920 the plague there. The other thing is cost of repairs and the availability of 105 00:06:23.920 --> 00:06:28.279 parts and equipment. The used market and the equipment prices, you know, 106 00:06:28.439 --> 00:06:30.240 have gone through the roof. So I think there's a lot of people that 107 00:06:30.319 --> 00:06:33.639 are not adequately protected at the moment. They're going to have a huge surprise 108 00:06:33.720 --> 00:06:38.399 come claim time their truck that they bought, you know, however long ago, 109 00:06:38.439 --> 00:06:43.360 but let's just say they hypothetically have it valued at fortyzero. It's probably 110 00:06:43.360 --> 00:06:46.920 actually worth seventy five thousand or something at the moment. In the current market 111 00:06:46.920 --> 00:06:49.160 and all sudden, boom, they don't they can't get another truck to replace 112 00:06:49.160 --> 00:06:54.560 where. They don't replace it. No or worse, I've got folks that 113 00:06:54.680 --> 00:06:58.279 don't have either down time or rental coverage involved. You know, there's a 114 00:06:58.319 --> 00:07:01.720 lot of these people that throw these generic packages together because their renewals going up 115 00:07:01.720 --> 00:07:04.920 twenty five percent. So they trimmed down coverages or they shot. They get 116 00:07:04.959 --> 00:07:09.279 a stripped down version and what they actually need. That is cheaper. But 117 00:07:09.319 --> 00:07:12.160 then come claim time they can't get back on the road because there's no parts 118 00:07:12.199 --> 00:07:15.720 or availability. They don't have rental coverage, they don't even have towing coverage. 119 00:07:15.720 --> 00:07:18.439 I mean there's a lot of things that just people just simply don't include 120 00:07:18.560 --> 00:07:23.040 or look at and and in their eyes they're doing themselves a service because they 121 00:07:23.040 --> 00:07:26.319 save money. But come claim time, you know, you don't want to 122 00:07:26.319 --> 00:07:30.639 find out there's a I've never one time talked to a client that when they 123 00:07:30.680 --> 00:07:31.959 actually have a claim, they're like, man, I'm got I'm glad I 124 00:07:31.959 --> 00:07:35.439 bought that cheapest insurance I can find. You know what I mean? They 125 00:07:35.480 --> 00:07:39.160 want to know they're covering. That's what they wanted. Yeah, right, 126 00:07:39.319 --> 00:07:44.120 right, okay, so what is driving insurt to go up by such extreme 127 00:07:44.600 --> 00:07:47.720 measures right it? I know you mentioned a tracted driving. Is that leading 128 00:07:47.800 --> 00:07:51.480 to these nuclear settlements? Are we seeing those a lot more often with highers? 129 00:07:51.639 --> 00:07:57.439 You know, intensity that is causing big losses. Is that the reason? 130 00:07:57.600 --> 00:08:00.639 So we're getting a little bit deeper in the weeds, I think, 131 00:08:00.720 --> 00:08:03.560 than some of the folks would want to care to dive. But yeah, 132 00:08:03.600 --> 00:08:07.000 so there's going to be a frequency issue and depending on the venue, and 133 00:08:07.000 --> 00:08:09.439 by venue I mean what state, what area, what region, you end 134 00:08:09.480 --> 00:08:13.120 up getting in an accident, and some are a lot more favorable to the 135 00:08:13.160 --> 00:08:18.519 public or two attorneys to then go after insurance companies. And so what happens 136 00:08:18.639 --> 00:08:22.240 is, if you're with a company that doesn't perform well and they don't run 137 00:08:22.279 --> 00:08:24.800 at a profitable level, how do they recoup those funds? Because they are 138 00:08:24.839 --> 00:08:28.519 a business and they have to have enough money to cover all the claims. 139 00:08:28.519 --> 00:08:31.680 They basically say I've got a million dollars on this truck and every truck that 140 00:08:31.680 --> 00:08:35.799 you have once you have a filing. So as those claims increase, as 141 00:08:35.840 --> 00:08:39.559 the cost repairs increase, as downtime increases, all these things that pay out, 142 00:08:39.600 --> 00:08:43.120 they have to recoup it somehow. It's a bucket that empties, it 143 00:08:43.159 --> 00:08:46.600 has to be refilled, and so a lot of times you'll see these companies, 144 00:08:46.720 --> 00:08:48.960 and I'm not going to name names, but all of a sudden you 145 00:08:48.960 --> 00:08:50.320 just kind of hear all these people, Hey, my rate went up, 146 00:08:50.320 --> 00:08:52.879 my rate went up, my rate went up, all these states, all 147 00:08:52.919 --> 00:08:56.279 these different regions, and it's like, because the company was getting their asses 148 00:08:56.399 --> 00:09:01.039 kicked, come claim time they have to get those that money back. And 149 00:09:01.240 --> 00:09:05.720 there are regions and venues you know, you can probably name them off as 150 00:09:05.799 --> 00:09:09.080 California and Texas and Florida and Nevada, and some of these that were the 151 00:09:09.159 --> 00:09:13.879 attorneys have it in a way that you mentioned newcular verdicts. That's what's happening 152 00:09:13.960 --> 00:09:18.759 right now some of these claims where you know when a semi rex you know 153 00:09:18.919 --> 00:09:22.879 what the outcome is. Typically what ends up happening is is these attorneys are 154 00:09:22.960 --> 00:09:28.759 using a bunch of different chameleon methods and all these different things that basically pull 155 00:09:28.840 --> 00:09:31.600 at the strings of the jury and all the people that are going to be 156 00:09:31.639 --> 00:09:35.200 doing the trial that put themselves in the shoes of the public and the victim 157 00:09:35.200 --> 00:09:39.120 and the big bad trucking company should pay for this. They didn't do what 158 00:09:39.159 --> 00:09:43.399 they were supposed to. There's a lot of things that lead up to this 159 00:09:43.440 --> 00:09:46.000 that we actually you want to talk about how we separate ourselves. We emphasize 160 00:09:46.039 --> 00:09:50.600 on so we dive into hiring practices, what your management structure looks like, 161 00:09:50.639 --> 00:09:54.919 what your maintenance structure looks like. We do quarterly meetings. We deep dive, 162 00:09:56.039 --> 00:10:00.480 like safety and fleet analysis reports and stuff that we can predict things. 163 00:10:00.480 --> 00:10:03.879 But better, more important than that, we help you try to build a 164 00:10:03.919 --> 00:10:07.200 sound game plan and system leading up to so you're not just meeting fmcs, 165 00:10:07.200 --> 00:10:11.080 a minimum standards of a good company. We want to far exceed those. 166 00:10:11.200 --> 00:10:15.919 So in attorney gets ahold of your case, every driver file is you know, 167 00:10:15.960 --> 00:10:18.000 every t's crossed, every eye is dotted. You guys are going to 168 00:10:18.039 --> 00:10:22.039 be stellar from the stance of a defense standpoint to actually be better defendable. 169 00:10:22.080 --> 00:10:26.240 So when our attorney step in and when, you know, my program start 170 00:10:26.279 --> 00:10:28.200 to get to work there on your side and they can actually defend you and 171 00:10:28.240 --> 00:10:33.399 reduce the co to the claims therefore not have such significant impacts or, worst, 172 00:10:33.440 --> 00:10:37.639 get canceled from insurance like that's that's the worst thing that happens. Got 173 00:10:37.639 --> 00:10:39.720 It? Okay, that's yeah, that's that's a that's a really interesting thought 174 00:10:39.759 --> 00:10:43.320 came. So you guys are actually doing a whole lot more than it sounds 175 00:10:43.360 --> 00:10:48.200 like, than just let me get you a quote and let's, you know, 176 00:10:48.399 --> 00:10:50.840 let's like to keep the insurance policy right. So when I go buy 177 00:10:50.840 --> 00:10:54.480 my homeowner's insurance, I just here's how any square feet, send me to 178 00:10:54.480 --> 00:11:00.000 paperwork outside and pay it right. But we you're approaching this much different for 179 00:11:00.080 --> 00:11:03.000 the trucking company. How has that worked? I mean, like, I 180 00:11:03.000 --> 00:11:07.600 guess what? We through the process and then maybe some results. Yeah, 181 00:11:07.639 --> 00:11:11.480 man, for sure. So I'll give Thirtyzero footbew will kind of skim through 182 00:11:11.480 --> 00:11:13.960 because there's a lot of details of a take a ton of time. But 183 00:11:13.200 --> 00:11:16.960 so when we come in we do an initial discovery, which, you know, 184 00:11:18.000 --> 00:11:20.480 any good person should be doing, is listening to what your goals are, 185 00:11:20.480 --> 00:11:24.759 listening to what's got you to this point. How come you decided to 186 00:11:24.759 --> 00:11:26.960 start a trucking company? You know, walk me through where you're at from 187 00:11:28.000 --> 00:11:31.240 a business standpoint, your goals, business planning, three year, five year, 188 00:11:31.320 --> 00:11:35.320 you know, what can I help you accomplish? Right, we don't 189 00:11:35.399 --> 00:11:37.120 ask, obviously we have to get the trucks in, the drivers. You 190 00:11:37.120 --> 00:11:41.159 know, a typical when you start calling around and getting quotes. Hey, 191 00:11:41.200 --> 00:11:43.080 give me your list of you know, I need your dealt I need your 192 00:11:43.080 --> 00:11:46.440 trucks, I need your drivers. They're going to turn around the spit out 193 00:11:46.440 --> 00:11:50.000 a quote right, and that's where the shopping and their mind or the carriers 194 00:11:50.039 --> 00:11:52.399 mine the truck company's mind. They think they're doing the right thing because they're 195 00:11:52.399 --> 00:11:56.240 getting different prices and hey, I'm going to get a competitive price here. 196 00:11:56.399 --> 00:11:58.480 Yeah, but it all goes back to the same insurance carrier. A lot 197 00:11:58.519 --> 00:12:03.840 of times it is now. And to get into like percentages, you know 198 00:12:03.879 --> 00:12:07.120 there's like fifty percent of the market controlled by only a few insurance companies, 199 00:12:07.159 --> 00:12:11.080 and some are better than others. There's some that you have to qualify for 200 00:12:11.159 --> 00:12:13.799 something that'll take anybody. And so what we try to do is we uncover 201 00:12:15.200 --> 00:12:18.720 all those different things. Your hiring practice, as I try to dive into, 202 00:12:18.759 --> 00:12:20.720 you know, what your management structure looks like, what the ownership structure 203 00:12:20.759 --> 00:12:24.600 looks like. What's the intent with the ownership? Do you want to acquire, 204 00:12:24.720 --> 00:12:28.480 cell grow, shrink, whatever the plans are. These all dictate what 205 00:12:28.519 --> 00:12:31.879 I want to do for game planning. We then come in and will underwrite 206 00:12:31.960 --> 00:12:35.320 the carrier. If you're big enough or if you're a fleet, we do 207 00:12:35.399 --> 00:12:37.679 come on site. We bring safety and compliance on site. It's there for 208 00:12:37.759 --> 00:12:41.480 a benefit. It's not like a to turn or a negative if we find 209 00:12:41.559 --> 00:12:43.919 things that need work, we point those out and we talk about how we're 210 00:12:43.919 --> 00:12:48.360 going to address and fix those things. So when we start diving into that, 211 00:12:48.480 --> 00:12:52.440 it takes the conversation away from the price. Right. Obviously we want 212 00:12:52.480 --> 00:12:56.279 to be priced conscious. It's a part of your business. Plants a part 213 00:12:56.279 --> 00:12:58.120 of your pan now it's part of your strategy, or it should be, 214 00:12:58.240 --> 00:13:03.759 to keep your wheels turning, because if you have a catastrophic claim and you 215 00:13:03.799 --> 00:13:05.519 get canceled or insurance and you went from, let's just I'm just going to 216 00:13:05.559 --> 00:13:09.519 throw out a hypothetical twelve thousand per unit or truck and all of a sudden 217 00:13:09.519 --> 00:13:15.279 you can't get insurance except for Thirtyzero or Fortyzero a truck, that's a significant 218 00:13:15.360 --> 00:13:18.919 change in percentages on your operation, right for budget wise, and you know, 219 00:13:18.960 --> 00:13:22.919 if you can't, if you're not with a reputable company that can get 220 00:13:22.960 --> 00:13:26.279 your trucks back on the road or have these preferred vendors for, you know, 221 00:13:26.399 --> 00:13:30.320 packer and whoever that can get the trucks back and expedited quickly. The 222 00:13:30.360 --> 00:13:33.120 more time your truck stays in the shop, the less time it's making money. 223 00:13:33.159 --> 00:13:37.039 So there's a lot more that goes into it than that. Then we 224 00:13:37.080 --> 00:13:39.639 will go through the underwriting process, we go through the proposal process, we 225 00:13:39.679 --> 00:13:43.200 review everything. We want to make sure that we look at your contracts, 226 00:13:43.279 --> 00:13:48.320 look at the specific requirements. You might have unique coverages that you may or 227 00:13:48.360 --> 00:13:50.960 may not have, or unique exposures that you didn't even know you had, 228 00:13:50.960 --> 00:13:54.200 because this is what we train and do and like we have. You know, 229 00:13:54.240 --> 00:13:58.080 there's a lot of resources that back me. When we come in, 230 00:13:58.159 --> 00:14:00.840 I can educate you. I'm not going to tell you to buy it or 231 00:14:00.879 --> 00:14:01.679 not buy it, but I'm going to educate you, can give you the 232 00:14:01.720 --> 00:14:05.399 option and if you choose to not buy it, you're going to be educated 233 00:14:05.480 --> 00:14:09.080 on what is going to happen if there is a claim, and I'm going 234 00:14:09.080 --> 00:14:11.159 to remind you that come claim time if that happens. So that where you 235 00:14:11.159 --> 00:14:13.879 can't get mad at me. Right. Yeah, there you go. Sorry. 236 00:14:13.879 --> 00:14:16.720 So Cam this, I mean all this homework that you're doing when you 237 00:14:16.759 --> 00:14:22.399 go to underwriting. I've got to think that you're building a really compelling story 238 00:14:22.480 --> 00:14:26.919 for the Insurance Company right as to how they should rate this risk. A 239 00:14:26.039 --> 00:14:30.320 hundred percent. And a lot of that goes into, you know, wild 240 00:14:30.360 --> 00:14:35.559 pole with the technology and the reports and everything available with FMCSA that's brought to 241 00:14:35.720 --> 00:14:37.639 light. We can run the cab reports, I can run a deep dive 242 00:14:37.720 --> 00:14:43.480 fleet analysis report that can just narrow down trucks, problem areas, problem states. 243 00:14:43.720 --> 00:14:46.200 Then you can define what the problem drivers are. I can look at 244 00:14:46.240 --> 00:14:50.559 what your safety scores are and how the industry views you, from brokers, 245 00:14:50.559 --> 00:14:54.720 from FMCSA, from the insurance company. That's what we attack and game plan 246 00:14:54.799 --> 00:14:56.600 and try to help you get better at. So like we try to align 247 00:14:56.720 --> 00:15:00.840 as a partner with you. Bring all the res Horses, you know, 248 00:15:00.879 --> 00:15:03.039 such as yourself. I work with John over at synergy solutions. There's a 249 00:15:03.039 --> 00:15:07.279 bunch of folks that I bring the light for these guys and it's like, 250 00:15:07.320 --> 00:15:09.360 Hey, I know you need help here. You're wearing a lot of hats. 251 00:15:09.360 --> 00:15:13.759 Your most valuable assets your time, but your time should be spent doing 252 00:15:13.799 --> 00:15:16.799 these things, not doing this stuff, and you're not even doing it that 253 00:15:16.840 --> 00:15:20.320 efficiently. So let's fix that right and let's get you in a position to 254 00:15:20.320 --> 00:15:24.039 wear instead of paying fifteen thousand a truck, we start dropping the seven and 255 00:15:24.120 --> 00:15:28.559 eight thousand a truck and your coverage superior, your everything's going to be far 256 00:15:28.600 --> 00:15:31.919 better in the long run. My job is to create a long term relationship 257 00:15:31.960 --> 00:15:35.039 and a standing relationship. I don't make money your one. We do. 258 00:15:35.120 --> 00:15:39.120 I obviously we make money off commissions and stuff like that. We don't charge 259 00:15:39.120 --> 00:15:41.559 broker fees or anything, but I really value like the long term relationship. 260 00:15:41.600 --> 00:15:46.600 We've had clients since the N S and so we just really work on building 261 00:15:46.600 --> 00:15:50.360 that when most of our referrals or most of our business comes referrals from referrals. 262 00:15:50.480 --> 00:15:52.679 I take pride in that. Our team takes pride in that, like 263 00:15:52.720 --> 00:15:56.679 we really try to step up and deliver on the expect on the experience part 264 00:15:56.799 --> 00:16:00.320 set the expectations, exceed those and then there's a lot of self service capabilities. 265 00:16:00.320 --> 00:16:03.799 There's a coaching calls, training, a lot of things that go into 266 00:16:03.840 --> 00:16:07.759 when you're saying, Hey, sell a story to the underwriter. That's a 267 00:16:07.840 --> 00:16:11.360 huge part of it because when I can say hey, I've gone through this 268 00:16:11.399 --> 00:16:14.600 gone through this, gone through this. I've got the whole narrative laid out. 269 00:16:14.679 --> 00:16:17.840 Yes, they had problems, yes, there was a trend of negative 270 00:16:17.879 --> 00:16:19.679 out of service. Yes, there were these things that happen. Here's what 271 00:16:19.799 --> 00:16:22.960 they did to address it. Here's the actual proof that they addressed and here's 272 00:16:23.000 --> 00:16:26.279 what happened on the trendline. I come to them and talk to them about 273 00:16:26.320 --> 00:16:30.200 what we're doing. Guess what we're maybe another their person didn't take the time 274 00:16:30.240 --> 00:16:33.399 to do that. They don't get a number of the number they do get 275 00:16:33.399 --> 00:16:36.480 placed is very high. Are is going to be a lot more favorable because 276 00:16:36.519 --> 00:16:40.000 we're showing ways that we're going to help reduce the cost and risk. That's 277 00:16:40.080 --> 00:16:45.639 really interesting and I've got to think that that's a huge differentiator cam for your 278 00:16:45.679 --> 00:16:48.440 company in the market. Right I'm sure that there are other insurance agents that 279 00:16:48.519 --> 00:16:52.519 do similar stuff, but I've got to also think that the majority of the 280 00:16:52.559 --> 00:16:56.879 markets not. Who knows? I don't pay attention to them. Don't you 281 00:16:56.000 --> 00:17:00.000 just stay in your lane and do a good job? You know, there's 282 00:17:00.039 --> 00:17:03.480 a picture of flowing around from the Olympics way back when Michael Phelps is in 283 00:17:03.559 --> 00:17:07.160 first place, in the second place person's looking at them as he's going right. 284 00:17:07.480 --> 00:17:11.119 I just we put blinders on and all I can control is what I 285 00:17:11.160 --> 00:17:14.279 can control. I try to take feedback, I try to take a ton 286 00:17:14.279 --> 00:17:17.920 of criticism as best I can, from like my inner circle and from clients, 287 00:17:17.960 --> 00:17:18.920 and I asked, you know, I don't want to be in an 288 00:17:18.920 --> 00:17:22.880 echo chamber of like hey, you're just doing everything great. I want to 289 00:17:22.960 --> 00:17:26.680 I want to fail on something so we can improve, because without failure there's 290 00:17:26.680 --> 00:17:29.960 no improvement. So we do? We build the foundation, get the building 291 00:17:30.000 --> 00:17:32.799 blocks, improve on those, try to do a high level of that and 292 00:17:32.839 --> 00:17:36.240 then keep going and keep growing, keep building, keep expanding. Yeah, 293 00:17:36.279 --> 00:17:38.039 it's been awesome, man. It's a great it's a great journey and I 294 00:17:38.039 --> 00:17:42.640 love dealing with, you know, just truck companies in the industry, professionals, 295 00:17:42.640 --> 00:17:45.240 and they're so down to Earth. Everyone's so amazing to work with, 296 00:17:45.319 --> 00:17:48.279 like they're my people and I don't you know, I don't come in with 297 00:17:48.319 --> 00:17:52.039 a suit and tie and I'm not kissing ass and I'm not trying to like 298 00:17:52.079 --> 00:17:53.920 suck up, because a lot of people, unfortunately, and this is going 299 00:17:53.960 --> 00:17:57.960 to be some of the experience folks deal with, is their viewed as like 300 00:17:59.000 --> 00:18:02.119 a paycheck right their views, this big commission because, let's face it, 301 00:18:02.200 --> 00:18:06.359 trucking companies pay a shit ton of premium a lot of money going insurance, 302 00:18:06.559 --> 00:18:08.559 and so there's I don't blame them for wanting to get better rates. I 303 00:18:08.640 --> 00:18:12.200 really don't, because if I was paying a hundred two, hundred, five, 304 00:18:12.240 --> 00:18:15.640 hundred, six hundred thousand or Tenzero as an owner opera, whatever, 305 00:18:15.759 --> 00:18:19.319 it's all significant in the budget. It's all going to be there, but 306 00:18:19.559 --> 00:18:22.960 let's make sure you're getting the value along with it. Let's make sure we 307 00:18:22.000 --> 00:18:25.440 have a game plan, let's make sure we have a road map of where 308 00:18:25.480 --> 00:18:27.119 to go. You know, there's a lot of other like resources that we 309 00:18:27.160 --> 00:18:32.599 bring to the table, with driver trainings and self service portal and issuing certificates 310 00:18:32.599 --> 00:18:36.039 so folks never have to wait on certain like just little things. I hear 311 00:18:36.079 --> 00:18:37.319 about and I'm like, like all these things surprise me. I'm like, 312 00:18:37.319 --> 00:18:41.160 you're dealing with that? That's why hold to be like I don't. But 313 00:18:41.359 --> 00:18:44.880 anyways, you know, I don't. It doesn't get into that conversation until 314 00:18:45.000 --> 00:18:48.960 we've had a really good conversation up front. You like me, I like 315 00:18:48.119 --> 00:18:52.480 you. You trust that we're going to come in and do a good job. 316 00:18:52.519 --> 00:18:55.960 They almost buy themselves before we go through the quoting process. Obviously the 317 00:18:56.039 --> 00:19:00.119 quotus and component, but I really want them to align as far as values 318 00:19:00.119 --> 00:19:03.519 and like that they actually trust we can deliver on what we promise and then 319 00:19:03.599 --> 00:19:06.720 let's move forward. Right, I didn't even give you a quote, but 320 00:19:06.839 --> 00:19:08.279 a lot of times, like they've already said, yes, we're working with 321 00:19:08.319 --> 00:19:11.480 you, like let's let well, that's a formality piece. Everything else you're 322 00:19:11.519 --> 00:19:15.279 doing awesome. I love this. We're going to do that. We're going 323 00:19:15.319 --> 00:19:18.400 to improve this. We didn't even talk about insurance, like that's what we're 324 00:19:18.440 --> 00:19:21.559 good at. Let us deal with a why are you calling? You know, 325 00:19:21.559 --> 00:19:22.839 why are you calling all these places getting a bunch of quotes? How 326 00:19:22.920 --> 00:19:26.640 much time do you have? Like that's, you know, that's wild to 327 00:19:26.680 --> 00:19:29.240 me. So, yeah, that's for our came I can tell me. 328 00:19:29.279 --> 00:19:32.920 You've just got to a passion for this industry. Where did that passion come 329 00:19:32.960 --> 00:19:34.400 from? You know, I think as a kid. So my aunt and 330 00:19:34.480 --> 00:19:37.799 uncle team drove as a kid, and so when I'd go, you know, 331 00:19:38.119 --> 00:19:41.920 be with my dad, we'd be out in the garage and the shop 332 00:19:41.920 --> 00:19:44.359 and the you know, the big rigs there. They just work on that 333 00:19:44.400 --> 00:19:47.119 thing and rout in the shop tinker and all the time. And you know, 334 00:19:47.160 --> 00:19:48.880 I saw them, you know, working hard. They were gone a 335 00:19:48.880 --> 00:19:52.039 lot, but then when they got back, you know, they enjoyed their 336 00:19:52.079 --> 00:19:55.079 time and they valued family time and like it was kind of like it was 337 00:19:55.119 --> 00:19:57.400 a it was an eyeopen or at an early age to kind of what that 338 00:19:57.440 --> 00:20:02.119 lifestyle is and like. And then I think as you start to grow up 339 00:20:02.119 --> 00:20:07.440 and become more aware, you realize how valuable that industry is and other industries 340 00:20:07.480 --> 00:20:10.759 alike. But you know, we couldn't be doing this podcast without a truck, 341 00:20:10.839 --> 00:20:12.799 right, I wouldn't have any clothes on, you wouldn't we wouldn't have 342 00:20:12.839 --> 00:20:15.799 microphones and all this kind of stuff, you know. So I don't know. 343 00:20:15.839 --> 00:20:18.640 It just from an early age was kind of intrigued and then, like 344 00:20:18.759 --> 00:20:22.200 I said, I feel like it's my people, right, I'm not in 345 00:20:22.240 --> 00:20:25.799 an ivory tower. I'm not up here like a suit trying to just come 346 00:20:25.839 --> 00:20:29.119 collect money or be a cash register for you or anything like that. And 347 00:20:29.119 --> 00:20:32.359 that's why we started the podcast. Right, get a load of this podcast 348 00:20:32.480 --> 00:20:36.640 was really a passion project, which I don't talk about insurance because I just 349 00:20:36.640 --> 00:20:40.160 really think most people wouldn't care. Might maybe we'll do an episode or something, 350 00:20:40.200 --> 00:20:42.000 but it's like how can? That's how I found you, right. 351 00:20:42.000 --> 00:20:45.920 How can I find people that are making change and that are passionate about the 352 00:20:45.960 --> 00:20:49.319 industry, about progression, about maybe things that these guys just don't understand or 353 00:20:49.319 --> 00:20:52.680 even thought about or even heard about, and now I can bring a resource 354 00:20:52.720 --> 00:20:56.319 and a tool to them. What better way than do a little bit of 355 00:20:56.359 --> 00:21:00.079 PR with a podcast? Yeah, yeah, absolutely all right. So and 356 00:21:00.079 --> 00:21:03.559 and get a load of this. I was obviously a guest, but our 357 00:21:03.599 --> 00:21:07.359 listeners probably know nothing about your podcast. Tell us a little bit about it. 358 00:21:07.400 --> 00:21:10.839 How we find it online? Yeah, man, so, spotify, 359 00:21:10.880 --> 00:21:12.920 apple, I heart pretty much all the major one. So get a load 360 00:21:12.920 --> 00:21:17.279 of this trucking podcast. In it, I promise. It's not about insurance, 361 00:21:17.400 --> 00:21:19.039 like. It hasn't like. It doesn't even like. I don't even 362 00:21:19.079 --> 00:21:22.640 think there's a topic unless one of the guests bring it up. I'm they're 363 00:21:22.720 --> 00:21:26.160 just to find other people that are passionate other things, O other folks that 364 00:21:26.200 --> 00:21:30.359 are doing awesome things, that are being innovative, that are being creative, 365 00:21:30.480 --> 00:21:33.519 that are progressing. I feel like you're progressing the industry forward or some of 366 00:21:33.559 --> 00:21:37.240 the associations. Right we've had women and trucking association coming on. They're going 367 00:21:37.279 --> 00:21:41.640 to be dropping pretty quick. We've had some State Association guests on and then 368 00:21:41.680 --> 00:21:45.119 we've had folks from Kenworth and you know just all the different places that you 369 00:21:45.160 --> 00:21:48.640 and I would kind of see and run in the similar circles, and I 370 00:21:48.680 --> 00:21:52.240 feel like they all have good things to say. I feel like there's a 371 00:21:52.279 --> 00:21:55.400 lot of really exciting things happening and I think it could. You know, 372 00:21:55.440 --> 00:21:57.440 a lot of the conversation easily can turn to doom and gloom and a lot 373 00:21:57.519 --> 00:22:02.599 of people just kind of glean towards like negativity, unfortunately, like you can 374 00:22:02.640 --> 00:22:06.039 talk about a negative topic a long time, but a positive thing it's like 375 00:22:06.079 --> 00:22:10.240 a thirty second conversation. It's like congratulations and that's it. But can we 376 00:22:10.279 --> 00:22:11.960 shed light on those things? And that's all that was driven for it, 377 00:22:12.000 --> 00:22:15.200 one hundred percent, just out of our time, like let's just give back. 378 00:22:15.240 --> 00:22:18.759 How can we do it? It kind of evolved from, you know, 379 00:22:18.839 --> 00:22:22.079 a weekly like let's send out a weekly update or a topic to that. 380 00:22:22.359 --> 00:22:26.319 So, you know, so much just a it's a passion project for 381 00:22:26.359 --> 00:22:29.720 that, you know, the insurance is obviously the main driver for what you 382 00:22:29.759 --> 00:22:33.799 know we do and we just launched on the national program one thing I would 383 00:22:33.799 --> 00:22:37.440 say, just because this has been a huge like every client we've talked, 384 00:22:37.559 --> 00:22:42.640 we've been proactive and like reviewing equipment values and vehicle values is like I'm telling 385 00:22:42.680 --> 00:22:47.039 you, most these people they're not ensured correctly on their equipment for values, 386 00:22:47.119 --> 00:22:49.319 especially with the market. Do Your due diligence. Call Your agents. They 387 00:22:49.319 --> 00:22:53.599 should be calling you, but call your agent and like adjust your values, 388 00:22:53.640 --> 00:22:56.240 go on truck papers or do whatever you have to do to figure out is 389 00:22:56.279 --> 00:23:00.079 my truck like up to date on values or my equipment up to date? 390 00:23:00.200 --> 00:23:03.079 You tell me where you can go get trailers and trucks right now. I 391 00:23:03.200 --> 00:23:07.480 mean you're a year and a half hour. You can buy your slips and 392 00:23:07.519 --> 00:23:11.759 maybe reserve twenty depending on your relationships. But if you're not that guy or 393 00:23:11.759 --> 00:23:14.640 you're a small guy, good luck. You know what I mean. It's 394 00:23:14.720 --> 00:23:18.119 tough. So do what you can now. Be Proactive. So can if 395 00:23:18.160 --> 00:23:19.799 guests want to get a hold of you, it's the best way. So 396 00:23:19.960 --> 00:23:26.960 linkedin is good. So you know Cameron, PCC am heron and then Pecchia 397 00:23:26.519 --> 00:23:30.640 valley trucking insurancecom is a great way. You can find my email. Reach 398 00:23:30.680 --> 00:23:34.559 out there. I'm on Facebook, you know, kind of all the normal 399 00:23:34.599 --> 00:23:37.039 platforms. I try not to spend a ton of time on there, but 400 00:23:37.119 --> 00:23:41.640 I will get back. I get messages and stuff like that, you know 401 00:23:41.680 --> 00:23:45.039 I will get back or emails a good way. So if somebody like was 402 00:23:45.039 --> 00:23:48.319 actually interested in just like sitting down and chatting, like I said, it's 403 00:23:48.359 --> 00:23:49.240 not you're not going to send me a deck page, I'm going to spit 404 00:23:49.279 --> 00:23:52.799 out a quote. It would be more of a sit down, consultation less 405 00:23:52.839 --> 00:23:55.160 figure out if we're a good fit, because I don't want to waste your 406 00:23:55.200 --> 00:23:57.400 time. More poling. I don't waste my time either, so I try 407 00:23:57.440 --> 00:24:03.279 to try to be sensitive of that up front. But Cameron at Valley trucking 408 00:24:03.319 --> 00:24:07.400 insurancecom is a good one. So emails great. Yea Cool. All right. 409 00:24:07.440 --> 00:24:10.799 So, since this is since this is the room forward, Cam what 410 00:24:11.119 --> 00:24:15.119 is on your mind for you or your company's Road forward over the next twelve 411 00:24:15.119 --> 00:24:18.440 months? Yeah, man, I'm excited about the future. I think you 412 00:24:18.480 --> 00:24:22.440 always have to be as a business leader or leader in general. So we're 413 00:24:22.519 --> 00:24:26.200 looking at doing some big things potential partnerships that are going to bring like impact 414 00:24:26.279 --> 00:24:32.000 like the small trucking professionals in a great way and kind of help them bring 415 00:24:32.039 --> 00:24:34.559 resources that otherwise wouldn't to be available. But we're still kind of in early 416 00:24:34.599 --> 00:24:38.640 stages of that. We're rolling out fleet programs and other states. So as 417 00:24:38.680 --> 00:24:44.920 we expand footprint on certain regions, we get some exciting opportunities to make good 418 00:24:44.920 --> 00:24:48.200 connections and, you know, get involved with that. The podcast obviously still 419 00:24:48.359 --> 00:24:52.759 rock and strong. We've are expanding our, you know, service footprint and 420 00:24:52.799 --> 00:24:56.839 sales footprint. You know, we got folks in Dallas, up in Vancouver, 421 00:24:56.960 --> 00:25:00.759 Canada, Ohio like. So we're starting to get people expanded across the 422 00:25:00.799 --> 00:25:03.319 country on that. In fact, we've got folks in Puerto Rico, so 423 00:25:03.359 --> 00:25:07.559 you start to go across waters on certain things there. And Yeah, there's 424 00:25:07.599 --> 00:25:12.720 a couple exciting things for coop opportunities. The big thing I like to do 425 00:25:12.960 --> 00:25:15.960 is, you know, if you start getting into a company that's big enough, 426 00:25:15.960 --> 00:25:19.480 you start seeing folks that start self insuring. We're start getting in programs 427 00:25:19.519 --> 00:25:23.359 where they can actually share in the cost and the profit of insurance. So 428 00:25:23.599 --> 00:25:27.920 if you have a fleet that feels like hey, we operate really well. 429 00:25:29.039 --> 00:25:32.039 We don't have claims that we have a minimum amount of claims in relation to 430 00:25:32.079 --> 00:25:34.440 what we do. Why are we paying the same amount of coverage right as 431 00:25:34.640 --> 00:25:38.599 a guy that is having claims or whatever? So we got some exciting programs 432 00:25:38.599 --> 00:25:41.920 where we can create programs, captive programs actually is what they're going to be 433 00:25:42.000 --> 00:25:45.599 referred to, for fleets. That's exciting. So we got some roadmap stuff 434 00:25:45.680 --> 00:25:49.519 for that. So I would say anyone with fifty trucks or more would be 435 00:25:49.599 --> 00:25:52.559 probably in that category. And then we rolled out in some awesome work comp 436 00:25:52.599 --> 00:25:57.559 products as well. So we're expanding work camp in the western region specifically. 437 00:25:57.559 --> 00:26:02.519 There's some states there that traditionally you've kind of been at the mercy of a 438 00:26:02.559 --> 00:26:06.240 couple companies or the state funds that like, let's you know, let's be 439 00:26:06.279 --> 00:26:07.799 honest, they're not the most competitive and, like, you pay a lot 440 00:26:07.799 --> 00:26:11.119 of money in work camp. So there's there's a lot of opportunities coming up 441 00:26:11.160 --> 00:26:15.519 that I'm super excited about. Man, you got a lot going on over 442 00:26:15.559 --> 00:26:18.200 the next twelve months camp. Oh, we're doing I think that's my first 443 00:26:18.279 --> 00:26:22.960 quarter. So No, I'm I'm trying to be like your plant I look 444 00:26:23.000 --> 00:26:26.799 to you and I'm like, I know what you are going on. Let's 445 00:26:26.799 --> 00:26:27.960 not move out as now. Yeah, all right, all right, yeah, 446 00:26:29.200 --> 00:26:32.200 we're all in the same but we're doing a lot of stuff in a 447 00:26:32.240 --> 00:26:34.400 big industry. Yeah, that's that's the tree came look, this is this 448 00:26:34.440 --> 00:26:37.119 has been so much fun. Thanks for thanks for joining me. Thanks for 449 00:26:37.160 --> 00:26:41.799 talking a little bit about the boring topic of insurance. We haven't headed on 450 00:26:41.880 --> 00:26:44.119 the show. I think. I think people are going to like it. 451 00:26:44.200 --> 00:26:45.759 I appreciate it. Thank you for your time. I'm just grateful and I 452 00:26:45.799 --> 00:26:48.319 love what you guys are doing on the road ahead, man, keep moving. 453 00:26:48.839 --> 00:26:52.680 Yeah, I appreciate it. So, for those of you listening, 454 00:26:52.720 --> 00:26:55.480 Cam is going to stick around after the episode. We're going to do the 455 00:26:55.519 --> 00:26:57.599 fast five. So the guys don't know about the fast five, this is 456 00:26:57.640 --> 00:27:02.519 five rapid fire question is that we ask every guest and then we email out 457 00:27:02.559 --> 00:27:04.680 their answers after the show. So if you want to get our email list, 458 00:27:04.799 --> 00:27:08.240 now is the time to get Cam's answers to the fast five. Go 459 00:27:08.359 --> 00:27:17.039 to the road forward podcastcom. That's the road forward podcastcom. And Look, 460 00:27:17.079 --> 00:27:21.359 if like we love reviews, I'm sure CAM loves reviews. On his show. 461 00:27:21.440 --> 00:27:23.640 If you've enjoyed this episode like go ahead, just take a second. 462 00:27:23.640 --> 00:27:27.079 Give us a couple of stars, whatever you think is appropriate. It's much 463 00:27:27.119 --> 00:27:30.039 appreciate it. It gets our team really fired up. If you do so, 464 00:27:30.119 --> 00:27:33.240 shoot me a text message. Eight two or six, six, four 465 00:27:33.279 --> 00:27:36.640 two, five, three zero. Send Me Your address. I got a 466 00:27:36.680 --> 00:27:38.480 little gift I'm going to send you just for being a listener, just for 467 00:27:38.559 --> 00:27:41.839 leaving us a review, because it's something fun that fortunately, we get to 468 00:27:41.839 --> 00:27:45.440 do. So look, we really appreciate you being on the show Cam. 469 00:27:45.440 --> 00:27:49.839 We appreciate the listeners out there. If you're listening to this, you got 470 00:27:49.839 --> 00:27:55.480 to remember that this industry is changing really rapidly and if you haven't done so, 471 00:27:55.599 --> 00:28:00.319 sit back. Thank strategically about you and your company's road forward. So 472 00:28:00.440 --> 00:28:07.160 thank you. Thanks. Plain if you manage a truck feet, you go 473 00:28:07.200 --> 00:28:11.279 to bed every night driving that three am phone call, because that call is 474 00:28:11.319 --> 00:28:15.440 never a good one. Either your drivers tell you they have a flat tire 475 00:28:15.480 --> 00:28:18.400 and the shipment's delayed, or they were shut down and take it at the 476 00:28:18.400 --> 00:28:21.400 way station. If the thought of those middle of the night calls keeps you 477 00:28:21.519 --> 00:28:26.160 up at all hours, truck spy can help truck spy gives managers total visibility 478 00:28:26.200 --> 00:28:30.000 into what's happening on the road. Companies use our hardware to make sure they're 479 00:28:30.000 --> 00:28:33.599 our fleets are productive and safe, so that managers like you can see in 480 00:28:33.640 --> 00:28:37.519 real time where their trucks are and what they're doing. More trucks make it 481 00:28:37.599 --> 00:28:41.160 on time and without issues or losses, helping you rest easy. Learn more 482 00:28:41.200 --> 00:28:45.880 at trucks by DOT IO. You've been listening to the road forward, the 483 00:28:45.920 --> 00:28:51.400 show for trucking industry that's like you. If you want to hear from other 484 00:28:51.440 --> 00:28:55.799 business owners who've seen trends come and go, all the while building lasting businesses 485 00:28:55.799 --> 00:28:59.720 that keep America running, make sure you're subscribed to catch more episodes. To 486 00:28:59.759 --> 00:29:02.920 easily find the show on your favorite podcast player, go to the road forward 487 00:29:03.000 --> 00:29:07.160 podcastcom. Until next time, keep your eyes on the road forward.